Basic Skills In Constructive Communication Flashcards
1
Q
Think Fast and smart!
A
Greet anxiety
Have a presence oriented speech
Have a conversational speech
Define a structure for your talk
Problem or opportunity -> solution -> benefits
Or
What -> so what (why) -> then what (how)
2
Q
Speak to make others listen
A
- Avoid deadly sins of speaking such as negativity, gossip, excuses, complaining, dogmatism, etc
- apply powerful speech (hail)
Honesty, authenticity, integrity, love - how to use voice to deliver hail base speech
Talk from chest, سرعة الصوت ونبرة الصوت و والتحدث بحماس و الصمت الخفيف و السوال اثناء الكلام ومقدار الصوت