Barriers to Effective Workplace Communication Flashcards
General Barriers
- Physical Barriers
- Linguistic Barriers
- Cultural Barriers
- Organizational Barriers
Physical Barriers:
These include noise, distance, and technical issues.
Psychological Barriers
These include differences in perception, attitudes, and emotions.
Linguistic Barriers
These include the use of jargon, different languages, and poor communication skills.
Cultural Barriers
These include differences in cultural norms, values, and communication styles.
Organizational Barriers
These include hierarchical structures, lack of communication channels, and information overload.
Filtering
Manipulating information to be seen more favorably by the receiver.
Selective Perception
Receivers selectively see and hear based on their needs, motivations, experience, background, and other personal characteristics.
Information Overload
When the information inflow exceeds an individual’s processing capacity.
Emotions
How the receiver feels when a message is received.
Language
Words have different meanings to different people.
Communication Apprehension
Undue tension and anxiety about oral communication, written communication, or both.
Modern Workplace Considerations
- Remote work challenges
- Digital communication overload
- Generational differences
Remote work challenges:
Maintaining clear communication across different time zones and using various digital tools.
Digital communication overload
Managing the volume of emails, messages, and notifications.
Generational differences
Adapting communication styles to suit different age groups in the workplace.
