Barriers To Effective Patient Communication Flashcards

1
Q

The 3 V’s of communication

A

Verbal

Vocal

Visual

Vocal+Visual = Non-verbal

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2
Q

Title 6 civil rights and affordable care act mandate what?

A

Healthcare facilities receiving federal funding require interpretive services to be present

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3
Q

2 national certifying authorities in US for medical interpreters

A

NBCMI

CCHI

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4
Q

Hearing loss statistics

A

3rd most common chronic disease in US

By age 85, >80% of hearing is lost

Strong association between untreated hearing loss and increased cognitive decline

Cochlear implants can improve cognition in hearing loss by up to 80%

Hearing and sight loss = higher mortality rates

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