Balzer Riley Text

Question 1

Warmth

Answer 1

Sets the tone, welcoming, clients apt to engage, nonverbal, touch, voice tone/words chosen

Question 2

Warmth Indicators

Answer 2

How we position ourselves:
Head
Body position
Shoulders
Arms
Hands
Chest
Legs
Feet

Question 3

Non-theraapeutic questioning examples

Answer 3

Long winded build up
Thunder stealer
Multiple choice mix up
Incomprehensible/cryptic
Offensive misuse of "Why?"
Misuse of close ended questions