BABOK v3: 3 - Business Analysis Planning and Monitoring

Question 1

The Business Analysis Planning and Monitoring knowledge area includes the following tasks:

1. )
2. )
3. )
4. )
5. )

Answer 1

1. ) Plan Business Analysis Approach
2. ) Plan Stakeholder Engagement
3. ) Plan Business Analysis Governance
4. ) Plan Business Analysis Information Management
5. ) Identify Business Analysis Performance Improvements

Question 2

This Business Analysis Planning and Monitoring task is defined as, “The planning of business analysis work from creation or selection of a methodology to planning the individual activities, tasks, and deliverables.”

Answer 2

Plan Business Analysis Approach

Question 3

This Business Analysis Planning and Monitoring task is defined as, “Understanding which stakeholders are relevant to the change, what business analysts need from them, what they need from business analysts, and the best way to collaborate.”

Answer 3

Plan Stakeholder Engagement

Question 4

This Business Analysis Planning and Monitoring task is defined as, “The components of business analysis that are used to support the governance function of the organization. It helps ensure that decisions are made properly and consistently, and follows a process that ensures decision makers have the information they need. Examples of this include requirements management, business analysis risk management, and allocation of business analysis resources.”

Answer 4

Plan Business Analysis Governance

Question 5

This Business Analysis Planning and Monitoring task is defined as, “How the information developed by business analysts (including requirements and designs) is captured, stored, and integrated with other information for long-term use.”

Answer 5

Plan Business Analysis Information Management

Question 6

This Business Analysis Planning and Monitoring task is defined as, “Managing and monitoring how business analysis work is performed to ensure that commitments are met and continuous learning and improvement opportunities are realized.”

Answer 6

Identify Business Analysis Performance Improvements

Question 7

The core concept of ________________ is related to the Business Analysis Planning and Monitoring knowledge area in that business analysts are responsible for determining how changes to business analysis results will be requested and authorized.

Answer 7

Change

Question 8

The core concept of ________________ is related to the Business Analysis Planning and Monitoring knowledge area in that business analysts choose a business analysis approach that provides adequate analysis for the change.

Answer 8

Need

Question 9

The core concept of ________________ is related to the Business Analysis Planning and Monitoring knowledge area in that business analysts evaluate if business analysis performance was a key contributor to the successful implementation of a solution.

Answer 9

Solution

Question 10

The core concept of ________________ is related to the Business Analysis Planning and Monitoring knowledge area in that business analysts perform a stakeholder analysis to ensure planning and monitoring activities reflect stakeholder needs and account for stakeholder characteristics.

Answer 10

Stakeholder

Question 11

The core concept of ________________ is related to the Business Analysis Planning and Monitoring knowledge area in that business analysts conduct performance analysis to ensure business analysis activities continue to produce sufficient value for the stakeholders.

Answer 11

Value

Question 12

The core concept of ________________ is related to the Business Analysis Planning and Monitoring knowledge area in that business analysts ensure a complete understanding of the context under analysis in order to develop an efficient business analysis approach.

Answer 12

Context

Question 13

In the Plan Business Analysis Approach task, the continuum of planning methods fall somewhere between 1.) ________________ and 2.) ________________

Answer 13

1. ) Predictive

2. ) Adaptive

Question 14

__________________ planning approaches focus on minimizing upfront uncertainty and ensuring that the solution is defined before implementation begins in order to maximize control and minimize risk.

This approach is often preferred when requirements can be effectively defined ahead of implementation, the risk of an incorrect implementation is unacceptably high, or when engaging stakeholders presents significant challenges.

Answer 14

Predictive

Question 15

__________________ planning approaches focus on the rapid delivery of business value in short iterations in return for acceptance of a higher degree of uncertainty regarding the overall delivery of the solution.

This approach is often preferred when taking an exploratory approach to finding the best solution or for incremental improvements of an existing solution.

Answer 15

Adaptive

Question 16

In the 1.) __________________ planning approach, Information is captured 2.)__________________, often into standardized templates.

Answer 16

1. ) Predictive

2. ) Formally

Question 17

In the 1.) ___________________ planning approach, Information is captured 2.) __________________, often through team interaction and feedback.

Answer 17

1. ) Adaptive

2. ) Informally

Question 18

The ___________________ of business analysis Activities can be affected by:

• Level of effort
• Availability of resources
• Priority and/or urgency of the initiative
• Other concurrent initiatives
• Constraints such as contract terms or regulatory guidelines

Answer 18

Timing

Question 19

The ___________________ of an initiative can affect the business analysis approach in the following ways:

• The number of stakeholders involved
• The size of the change
• Number of business areas or systems affected
• Geographic and cultural considerations
• Technological complexities
• Any risks that could impede the business analysis effort

Answer 19

Complexity

Question 20

Factors that can impact the _____________ level of a business analysis effort can include:

• Experience level of the BA
• Extent of domain knowledge held by the BA
• Level of experience stakeholders have in communicating their needs
• Stakeholder attitudes about the change and business analysis in general
• Amount of time allocated by stakeholders to the BA activities
• Any pre-selected framework, methodology, tools, and/or techniques imposed by organizational policies and practices
• Cultural norms of the organization

Answer 20

Risk

Question 21

__________________ is achieved after the business analysis approach is reviewed and agreed upon by key stakeholders. In some organizations, the BA process may be more structured and require key stakeholders to sign off on the approach to ensure all BA activities have been identified, estimates are realistic, and the proposed roles and responsibilities are correct.

Answer 21

Acceptance

Question 22

___________________________________________ provide results of previous assessments, and should be reviewed and incorporated into all planning approaches.

Answer 22

Business Analysis Performance Assessments

Question 23

____________________________ define the limits within which decisions must be made, and can influence the business analysis approach. They may be described by regulations, contracts, agreements, deals, warranties, certifications, or other legal obligations.

Answer 23

Business Policies

Question 24

____________________________ is used to determine the optimal business analysis approach, and may be provided by a wide range of sources including:

• Stakeholders
• Organizational Centers of Excellence
• Consultants
• Associations and Industry Groups
• Prior BAs

Answer 24

Expert Judgment

Question 25

_______________________________ shape the approach that will be used by providing methods, techniques, procedures, working concepts, and rules. They may need to be tailored to better meet the needs of the specific business challenge.

Answer 25

Methodologies and Frameworks

Question 26

_______________________________ is how a BA understands stakeholders and their concerns and interests, which may influence the business analysis approach.

Answer 26

Stakeholder Engagement Approach

Question 27

The purpose of _____________________________ is to plan an approach for establishing and maintaining effective working relationships with the stakeholders.

Answer 27

Plan Stakeholder Engagement

Question 28

A thorough ____________________________ should be performed to identify all of the involved stakeholders and analyze their characteristics, and should be performed repeatedly as BA activities continue.

Answer 28

Stakeholder Analysis

Question 29

________________ stakeholders may be identified by studying a company’s organizational chart, business processes, or consulting the enterprise’s sponsor.

Answer 29

Internal

Question 30

________________ stakeholders may be identified by understanding existing contracts, existing or anticipated vendors, regulatory and governing bodies, shareholders, customers, and suppliers.

Answer 30

External

Question 31

Business analysts should identify the level of ______________________________ a stakeholder possesses over BA activities, deliverables, and changes to BA work.

Answer 31

Decision Making Authority

Question 32

___________________________ is used to assess stakeholder impact and develop more effective stakeholder engagement strategies.

Answer 32

Change Strategy

Question 33

___________________________ provides the context within which the work needs to be completed, and will lead to more effective stakeholder analysis and better understanding of the impact of the desired change.

Answer 33

Current State Description

Question 34

The purpose of _________________________________ is to define how decisions are made about requirements and designs, including reviews, change control, approvals, and prioritization.

Answer 34

Plan Business Analysis Governance

Question 35

A _______________________________ identifies the decision makers, process, and information required for decisions to be made, describes how approvals and prioritization decisions are made for requirements and designs.

Answer 35

Governance Process

Question 36

A _______________________________defines what happens when teams cannot reach consensus, by identifying escalation paths and key stakeholders who hold final authority.

Answer 36

Decision-Making Process

Question 37

The elements of a _______________________ may include:

• Cost and time estimates
• Benefits
• Risks
• Priority
• Course(s) of action

Answer 37

Change Request

Question 38

An ______________ formalizes the agreement between all stakeholders that the content and presentation of the requirements and designs are accurate, adequate, and contain sufficient detail to allow for continued progress to be made.

Answer 38

Approval

Question 39

A ______________________________ identifies the stakeholders who will have the responsibility and authority to make decisions about business analysis work, including who will be responsible for setting priorities and who will approve changes to business analysis information. It also defines the process that will be utilized to manage requirement and design changes across the initiative.

Answer 39

Governance Approach

Question 40

_____________________________ is comprised of all the information business analysts elicit, create, compile, and disseminate in the course of performing business analysis.

Answer 40

Business analysis information

Question 41

_____________________________ entails identifying:

• How information should be organized
• The level of detail at which information should be captured
• Any relationships between the organization
• How information may be used across multiple initiatives and throughout the enterprise
• How information should be accessed and stored, and
• Characteristics about the information that must be maintained

Answer 41

Information management

Question 42

__________________________ describes the breadth and depth of the information being provided. Representations of information may range from highly conceptual or summarized to very detailed.

Answer 42

Level of abstraction

Question 43

The ______________________________ is based on:

• the complexity of the domain,
• the number of views of requirements that will be produced,
• any requirement-related risks, organizational standards, applicable regulatory requirements, and
• an understanding of the costs and benefits involved with tracing.

Business analysts plan to ensure the approach is at a level of detail to add value without excessive overhead.

Answer 43

Traceability approach

Question 44

Potential candidates for long-term _____________________________ are those an organization must meet on an ongoing basis such as:

• regulatory requirements
• contractual obligations
• quality standards
• service level agreements
• business rules
• business processes, or
• requirements describing products the enterprise produces.

Answer 44

Requirements reuse

Question 45

___________________________________ provide information about requirements, and aid in the ongoing management of the requirements throughout the change.

They allow business analysts to associate information with individual or related groups of requirements…identify stakeholders affected by potential changes, and understand the effect of a proposed change.

Answer 45

Requirements Attributes

Question 46

The purpose of __________________________________________ is to assess business analysis work and plan to improve processes where required.

Answer 46

Identify Business Analysis Performance Improvements