BABOK v3: 2 - Business Analysis Key Concepts

Question 1

The conceptual framework for business analysis that encompasses what business analysis is and what it means to those performing business analysis tasks regardless of perspective, industry, methodology, or level in the organization is called the ___________.

Answer 1

Business Analysis Core Concept Model or BACCM

Question 2

This core concept concerns the act of transformation in response to a need, that works to improve the performance of an enterprise.

These improvements are deliberate and controlled through business analysis activities.

Answer 2

Change

Question 3

This core concept concerns a problem or opportunity to be addressed.

This core concept can cause changes by motivating stakeholders to act.

It can also be caused by changes that erode or enhance the value delivered by existing solutions.

Answer 3

Need

Question 4

This core concept concerns a specific way of satisfying one or more needs in a context.

These satisfy a need by resolving a problem faced by stakeholders or enable stakeholders to take advantage of an opportunity.

Answer 4

Solution

Question 5

This core concept concerns a group or individual with a relationship to the change, the need, or the solution.

This core concept is often defined in terms of interest in, impact on, and influence over the change.

This core concept is often grouped based on their relationship to the needs, changes, and solutions.

Answer 5

Stakeholder

Question 6

This core concept concerns the worth, importance, or usefulness of something to a stakeholder within a context.

This core concept can be seen as potential or realized returns, gains, and improvements. It is also possible for this to decrease in the form of losses, risks, and costs.

This core concept can be tangible or intangible. When it is tangible it is directly measurable, and often has a significant monetary component. When it is intangible it is measured indirectly, and often has a significant motivational component, such as a company’s reputation or employee morale.

In some cases, this core concept can be assessed in absolute terms, but in many cases it is assessed in relative terms depending on the perspective of a given set of stakeholders.

Answer 6

Value

Question 7

This core concept concerns the circumstances that influence, are influenced by, and provide understanding of the change.

Changes occur within this core concept. This core concept concerns everything relevant to the change that is within the environment.

This core concept may include things like attitudes, behaviors, beliefs, competitors, culture, demographics, goals, governments, infrastructure, languages, losses, processes, products, projects, sales, seasons, terminology, technology, weather, and any other element meeting the definition.

Answer 7

Context

Question 8

The six core concepts of the BACCM are:

1. )
2. )
3. )
4. )
5. )
6. )

Answer 8

1. ) Change
2. ) Need
3. ) Solution
4. ) Stakeholder
5. ) Value
6. ) Concept

Question 9

“BACCM” is an acronym for…

Answer 9

The Business Analysis Core Concept Model

Question 10

This key term is defined as the practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders

Answer 10

Business Analysis

Question 11

This key term is defined as the broad and diverse sets of information that BAs analyze, transform, and report. It is information of any kind - at any level of detail - that is used as an input to, or output of, business analysis work.

Answer 11

Business Analysis Information

Question 12

It is essential to expand the object of many business analysis activities from ‘_______________’ to ‘_______________’ to ensure that all inputs and outputs of business analysis are subject to the tasks and activities described in the BABOK Guide.

Answer 12

requirements

information

Question 13

This key term is defined as a usable representation of a solution. It focuses on understanding how value might be realized by a solution if it is built. The nature of the representation can vary widely depending on the circumstances.

Answer 13

Design

Question 14

This key term is defined as a system of one or more organizations and the solutions they use to pursue a shared set of common goals. Their boundaries can be defined relative to the change and need not be constrained by the boundaries of a legal entity, organization, or organizational unit. These may include any number of business government, or any other type of organiztion.

Answer 14

Enterprise

Question 15

This key term is defined as an autonomous group of people under the management of a single individual or board that works towards common goals or objectives. These often have clearly defined boundaries and operate on a continuous basis, as opposed to an initiative or project team, which may be disbanded once its objectives are achieved.

Answer 15

Organization

Question 16

This key term is defined as a proposal for doing or achieving something; describes a set of events, the dependencies among the events, the expected, sequence, the schedule, the results or outcomes, the materials and resources needed, and the stakeholders involved.

Answer 16

Plan

Question 17

This key term is defined as a usable representation of a need. These focus on understanding what kind of value could be delivered if it is fulfilled.

Answer 17

Requirement

Question 18

This key term is defined as the effect of uncertainty on the value of a change, a solution, or the enterprise. BAs collaborate with other stakeholders to identify, assess, and prioritize this key term, and to deal with this key term by altering the likelihood of the conditions or events that lead to the uncertainty: mitigating the consequences, removing the source, or avoiding the key term altogether by deciding not to start or continue with an activity, sharing the key term with other parties, or accepting or even increasing the key term to deal with an opportunity.

Answer 18

Risk

Question 19

These are the statements of goals, objectives, and outcomes that describe why a change has been initiated. They can apply to the whole of an enterprise, business area, or a specific initiative.

Answer 19

Business Requirements

Question 20

These describe the needs of stakeholders that must be met in order to achieve the business requirements. They may serve as a bridge between business and solution requirements.

Answer 20

Stakeholder Requirements

Question 21

These describe the capabilities and qualities of a solution that meets the stakeholder requirements. They provide the appropriate level of detail to allow for the development and implementation of the solution.

Answer 21

Solution Requirements

Question 22

Solution requirements can be divided into two sub-categories. This subcategory describes the capabilities that a solution must have in terms of the behavior and information that the solution will manage.

Answer 22

Functional Requirements

Question 23

Solution requirements can be divided into two sub-categories. This subcategory do not relate directly to the behavior of functionality of the solution, but rather describe conditions under which a solution must remain effective or qualities that a solution must have.

Answer 23

Non-Functional Requirements or Quality of Service Requirements

Question 24

Each task includes a list of ________________ who are likely to participate in the execution of that task who will be affected by it. A _________________ is an individual or group that a BA is likely to interact with directly or indirectly. Any _______________ can be a source of requirements, assumptions, or constraints.

Answer 24

Stakeholder(s)

Question 25

This stakeholder is inherently a stakeholder in all business analysis activities. This stakeholder is responsible and accountable for the execution of their activities. This stakeholder may also be responsible for performing activities that fall into another stakeholder role.

Answer 25

Business Analyst

Question 26

This stakeholder uses or may use products or services produced by the enterprise and may have contractual or moral rights that he enterprise is obliged to meet.

Answer 26

Customer

Question 27

This stakeholder is any individual with in-depth knowledge of a topic relevant to the business need or solution scope. This role is often filled by people who may be end users or people who have in-depth knowledge of the solution such as managers, process owners, legal staff, consultants, and others.

Answer 27

Domain Subject Matter Expert

Question 28

This stakeholder directly interacts with the solution. These stakeholders can include all participants in a business process, or who use the product or solution.

Answer 28

End User

Question 29

This stakeholder is anyone who has specialized knowledge regarding the implementation of one or more solution components.

Answer 29

Implementation Subject Matter Expert

Question 30

This stakeholder is responsible for day-to-day management and maintenance of a system or product.

Answer 30

Operational Support

Question 31

This stakeholder is responsible for managing the work required to deliver a solution that meets a business need, and for ensuring that the project’s objectives are met while balancing the project factors including scope, budget, schedule, resources, quality, and risk.

Answer 31

Project Manager

Question 32

This stakeholder is responsible for the definition and enforcement of standards. Standards can be imposed on the solution by this stakeholder through legislation, corporate governance standards, audit standards, or standards defined by organizational centers of competency. Alternate roles are government, regulatory bodies, and auditor.

Answer 32

Regulator

Question 33

This stakeholder is responsible for initiating the effort to define a business need and develop a solution that meets that need. They authorize the work to be performed, and control the budget and scope for the initiative.

Answer 33

Sponsor

Question 34

This stakeholder is outside the boundary of a given organization or organizational unit. This stakeholder provides products or services to the organization and may have contractual or moral rights and obligations that must be considered. Alternate roles are “providers,” “vendors,” and “consultants.”

Answer 34

Supplier

Question 35

This stakeholder is responsible for determining how to verify that the solution meets the requirements defined by the business analyst, as well as conducting the verification process. This stakeholder also seeks to ensure that the solution meets applicable quality standards, and that the risk of defects or failures is understood and minimized. An alternate role is quality assurance analyst.

Answer 35

Tester

Question 36

1.)___________________ are focused on the need; 2.)___________________ are focused on the solution.

Answer 36

1. ) Requirements

2. ) Designs

Question 37

These requirements address the question “Why do I want [a solution]?”

Answer 37

Business Requirements

Question 38

These requirements address the question, “What are the needs?”

Answer 38

Stakeholder Requirements

Question 39

These requirements address the question, “What do I want [in a solution]?”

Answer 39

Solution Requirements

Question 40

These requirements address the question, “What are the conditions [for adopting the solution]?”

Answer 40

Transition Requirements

Question 41

The four types of requirements in the Requirements and Design Cycle are:

1. )
2. )
3. )
4. )

Answer 41

1. ) Business Requirements
2. ) Stakeholder Requirements
3. ) Solution Requirements
4. ) Transition Requirements

Question 42

Business Requirements, Stakeholder Requirements, Solution Requirements, and Transition Requirements, respectively, comprise the _______________________________.

Answer 42

Requirements and Design Cycle