BABOK v3: 2 - Business Analysis Key Concepts Flashcards
The conceptual framework for business analysis that encompasses what business analysis is and what it means to those performing business analysis tasks regardless of perspective, industry, methodology, or level in the organization is called the ___________.
Business Analysis Core Concept Model or BACCM
This core concept concerns the act of transformation in response to a need, that works to improve the performance of an enterprise.
These improvements are deliberate and controlled through business analysis activities.
Change
This core concept concerns a problem or opportunity to be addressed.
This core concept can cause changes by motivating stakeholders to act.
It can also be caused by changes that erode or enhance the value delivered by existing solutions.
Need
This core concept concerns a specific way of satisfying one or more needs in a context.
These satisfy a need by resolving a problem faced by stakeholders or enable stakeholders to take advantage of an opportunity.
Solution
This core concept concerns a group or individual with a relationship to the change, the need, or the solution.
This core concept is often defined in terms of interest in, impact on, and influence over the change.
This core concept is often grouped based on their relationship to the needs, changes, and solutions.
Stakeholder
This core concept concerns the worth, importance, or usefulness of something to a stakeholder within a context.
This core concept can be seen as potential or realized returns, gains, and improvements. It is also possible for this to decrease in the form of losses, risks, and costs.
This core concept can be tangible or intangible. When it is tangible it is directly measurable, and often has a significant monetary component. When it is intangible it is measured indirectly, and often has a significant motivational component, such as a company’s reputation or employee morale.
In some cases, this core concept can be assessed in absolute terms, but in many cases it is assessed in relative terms depending on the perspective of a given set of stakeholders.
Value
This core concept concerns the circumstances that influence, are influenced by, and provide understanding of the change.
Changes occur within this core concept. This core concept concerns everything relevant to the change that is within the environment.
This core concept may include things like attitudes, behaviors, beliefs, competitors, culture, demographics, goals, governments, infrastructure, languages, losses, processes, products, projects, sales, seasons, terminology, technology, weather, and any other element meeting the definition.
Context
The six core concepts of the BACCM are:
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- ) Change
- ) Need
- ) Solution
- ) Stakeholder
- ) Value
- ) Concept
“BACCM” is an acronym for…
The Business Analysis Core Concept Model
This key term is defined as the practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders
Business Analysis
This key term is defined as the broad and diverse sets of information that BAs analyze, transform, and report. It is information of any kind - at any level of detail - that is used as an input to, or output of, business analysis work.
Business Analysis Information
It is essential to expand the object of many business analysis activities from ‘_______________’ to ‘_______________’ to ensure that all inputs and outputs of business analysis are subject to the tasks and activities described in the BABOK Guide.
requirements
information
This key term is defined as a usable representation of a solution. It focuses on understanding how value might be realized by a solution if it is built. The nature of the representation can vary widely depending on the circumstances.
Design
This key term is defined as a system of one or more organizations and the solutions they use to pursue a shared set of common goals. Their boundaries can be defined relative to the change and need not be constrained by the boundaries of a legal entity, organization, or organizational unit. These may include any number of business government, or any other type of organiztion.
Enterprise
This key term is defined as an autonomous group of people under the management of a single individual or board that works towards common goals or objectives. These often have clearly defined boundaries and operate on a continuous basis, as opposed to an initiative or project team, which may be disbanded once its objectives are achieved.
Organization
This key term is defined as a proposal for doing or achieving something; describes a set of events, the dependencies among the events, the expected, sequence, the schedule, the results or outcomes, the materials and resources needed, and the stakeholders involved.
Plan
This key term is defined as a usable representation of a need. These focus on understanding what kind of value could be delivered if it is fulfilled.
Requirement
This key term is defined as the effect of uncertainty on the value of a change, a solution, or the enterprise. BAs collaborate with other stakeholders to identify, assess, and prioritize this key term, and to deal with this key term by altering the likelihood of the conditions or events that lead to the uncertainty: mitigating the consequences, removing the source, or avoiding the key term altogether by deciding not to start or continue with an activity, sharing the key term with other parties, or accepting or even increasing the key term to deal with an opportunity.
Risk
These are the statements of goals, objectives, and outcomes that describe why a change has been initiated. They can apply to the whole of an enterprise, business area, or a specific initiative.
Business Requirements
These describe the needs of stakeholders that must be met in order to achieve the business requirements. They may serve as a bridge between business and solution requirements.
Stakeholder Requirements
These describe the capabilities and qualities of a solution that meets the stakeholder requirements. They provide the appropriate level of detail to allow for the development and implementation of the solution.
Solution Requirements
Solution requirements can be divided into two sub-categories. This subcategory describes the capabilities that a solution must have in terms of the behavior and information that the solution will manage.
Functional Requirements
Solution requirements can be divided into two sub-categories. This subcategory do not relate directly to the behavior of functionality of the solution, but rather describe conditions under which a solution must remain effective or qualities that a solution must have.
Non-Functional Requirements or Quality of Service Requirements
Each task includes a list of ________________ who are likely to participate in the execution of that task who will be affected by it. A _________________ is an individual or group that a BA is likely to interact with directly or indirectly. Any _______________ can be a source of requirements, assumptions, or constraints.
Stakeholder(s)
This stakeholder is inherently a stakeholder in all business analysis activities. This stakeholder is responsible and accountable for the execution of their activities. This stakeholder may also be responsible for performing activities that fall into another stakeholder role.
Business Analyst
This stakeholder uses or may use products or services produced by the enterprise and may have contractual or moral rights that he enterprise is obliged to meet.
Customer
This stakeholder is any individual with in-depth knowledge of a topic relevant to the business need or solution scope. This role is often filled by people who may be end users or people who have in-depth knowledge of the solution such as managers, process owners, legal staff, consultants, and others.
Domain Subject Matter Expert
This stakeholder directly interacts with the solution. These stakeholders can include all participants in a business process, or who use the product or solution.
End User
This stakeholder is anyone who has specialized knowledge regarding the implementation of one or more solution components.
Implementation Subject Matter Expert
This stakeholder is responsible for day-to-day management and maintenance of a system or product.
Operational Support
This stakeholder is responsible for managing the work required to deliver a solution that meets a business need, and for ensuring that the project’s objectives are met while balancing the project factors including scope, budget, schedule, resources, quality, and risk.
Project Manager
This stakeholder is responsible for the definition and enforcement of standards. Standards can be imposed on the solution by this stakeholder through legislation, corporate governance standards, audit standards, or standards defined by organizational centers of competency. Alternate roles are government, regulatory bodies, and auditor.
Regulator
This stakeholder is responsible for initiating the effort to define a business need and develop a solution that meets that need. They authorize the work to be performed, and control the budget and scope for the initiative.
Sponsor
This stakeholder is outside the boundary of a given organization or organizational unit. This stakeholder provides products or services to the organization and may have contractual or moral rights and obligations that must be considered. Alternate roles are “providers,” “vendors,” and “consultants.”
Supplier
This stakeholder is responsible for determining how to verify that the solution meets the requirements defined by the business analyst, as well as conducting the verification process. This stakeholder also seeks to ensure that the solution meets applicable quality standards, and that the risk of defects or failures is understood and minimized. An alternate role is quality assurance analyst.
Tester
1.)___________________ are focused on the need; 2.)___________________ are focused on the solution.
- ) Requirements
2. ) Designs
These requirements address the question “Why do I want [a solution]?”
Business Requirements
These requirements address the question, “What are the needs?”
Stakeholder Requirements
These requirements address the question, “What do I want [in a solution]?”
Solution Requirements
These requirements address the question, “What are the conditions [for adopting the solution]?”
Transition Requirements
The four types of requirements in the Requirements and Design Cycle are:
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- ) Business Requirements
- ) Stakeholder Requirements
- ) Solution Requirements
- ) Transition Requirements
Business Requirements, Stakeholder Requirements, Solution Requirements, and Transition Requirements, respectively, comprise the _______________________________.
Requirements and Design Cycle
