B4- Information Systems & Communication Flashcards
Information Technology (IT)
a general term that encompasses many different computer-related components
- Hardware- physical computer, peripheral device
- Software- systems & programs, general or specific
- Network- comm media, allows multiple computers to share data & info in real time
- People (in IT)- all have standard functions, can have different job titles
- Data & Information
Data
vs.
Information
Data = raw facts
Information = organized & processed data
Production Data
vs.
Test Data
Production Data- live/real data
Test Data- staging data, fake data for testing purposes
Roles of Business Information Systems (BIS)
- Process Detailed Data (TPS)
- Assist in Making Daily Decisions (DSS)
- Assist in Developing Decision Strategies (EIS)
- Take Orders from Customers
Data Capture
First step in processing business transactions
Techniques
- Manual Entries
- Source Data Automation (barcode scanners)
Data Accuracy
- Well Designed Input Screens (fool proof)
- Prenumbered Forms
Data Processing
After data is collected, it must be processed
Functions Performed on Data
- Collect
- Process
- Store
- Transform
- Distribute
Normal Series of Events in a BIS
1- set up by hardware technician, network admin, and software developers
2- functional system ready for end user to input data
Accounting Information Systems (AIS)
definition
an AIS is a type of MIS, and may also be partly a TPS. a well-designed AIS creates an audit trail for accounting transactions
Objectives of an AIS
to record valid transactions at the proper value, in the proper accounting period & properly present in FS
Sequence of Events in AIS
- Source Document
- Filed
- Journal
- Ledger
- Trial Balance
- FS Report
Transaction Cycles of AIS
5 Cycles:
- Revenue
- Expenditure
- Production
- HR/Payroll
- Financing
Data Processing Cycle
- Input
- Storage
- Process
- Output
Data Processing Cycle:
1- Input
- make sure all transactions of interest are accounted for
- input verification (tracing to source documents/turnaround docs)
- data input is verified prior to acceptance
Data Processing Cycle:
2- Storage
Methods
- Journals & Legers
- Coding (sequence, block & group codes)
- Chart of Accounts
Sequence Codes
use seqential numbers, like checks
Block Codes
blocks of numbers group into categories
Assets = 1000s
Group Code
More specific form of block codes
123456
123= appliance
45= kitchen
6= product
Data Processing Cycle:
2- Storage
Computer storage terms
- Entity
- Attributes
- Field
- Record
- Data Value
- File
- Master File
- Transaction File
- Database
Entity
subject of stored info
Attributes
data is related to:
Field
Data Value stored in a specific space (cell)
Record
Many fields
Data Value
contents of fields
File
many records
Master file
like a ledger
Transaction File
like a journal
Database
interrelated files
Data Processing Cycle:
3- Process
transactions are processed to keep info current
methods: either Batch or OLRT
Data Processing Cycle:
4- Output
- Documents- check, PO, receipt
- Reports- internal or external
- Query- request for specific data
Data Processing Methodology
Batch Processing
Transactions are collected and groupedby type. These groups (batches) are processed periodically. May use sequential storage or random access storage devices
- always a time delay (slower)
- Steps: 1) Create a transaction file (batch file), 2) Update the master file
- Compare manual and computer-generated batch totals
Data Processing Methodology
Online Real Time (OLRT) Processing
master files are updated as the transactions are entered. requires random access storage devices only
- immediate processing (faster)
- OLRT often used in network systems
- Point-of-sale systems (POS)- scanners
sequential storage
magnetic tape
data stored in sequential order, eventually will need to write over earlier data when full
Random Access Storage Devices
Hard drive
computer immediately updates device and files are stored everywhere
Centralized Processing
vs.
Decentralized Processing
CENTRALIZED- all data @ central location (motherboard)
Pros:
- enhanced data security
- consistent processing
Cons:
- possible high cost
- inc need for processing & data storage @ center
- reduction in local accountability
- bottlenecks
DECENTRALIZED- spread out over many locations via LAN/WAN
Reporting
Types of Reports
- Periodic Scheduled Reports (monthly F/S)
- Exception Reports (credit bal > credit limit)
- Demand Reports/Response Reports/Pull Reports
- Ad Hoc Reports (end user creates w/ query)
- Push Reports (updates when data changes)
- Dashboard Reports (summary info for management)
Categories of Business Information Systems (BIS)
- Transaction Processing Systems (TPS)- process & record routine daily transactions
- Management Information Systems (MIS)- reports
- Decision Support Systems (DSS)- assist managers in making DAILY business decisions/Interactive System
- Executive Information Systems (EIS)- only used by top managers, immediate & easy assess for strategic decision making
Systems Development Life Cycle (SDLC)
Provides a framework for planning & controlling the detailed activities associated with systems development
“Big-design-up-front” / waterfall approach
A DITTO
- A- Systems Analysis & Planning
- D- Design (conceptual & Physical)
- I- Implementation & Conversion
- T- Training
- T- Testing
- O- Operations & Maintenance
Systems Development Life Cycle (SDLC)
Systems Analysis & Planning
- Define nature & scope of project, and identify strengths and weaknesses
- conduct in-depth study of proposed system & determine feasibility
Systems Development Life Cycle (SDLC)
Conceptual Design
- Identify & evaluate the appropriate design alternatives to meet user needs.
- New systems might involve: buying software, developing software in-house, or outsourcing systems development
Systems Development Life Cycle (SDLC)
Implementation & Conversion
Steps
- Install new hardware/software
- Hire/relocate employees to operate the system
- Test/modify new processing procedures
- Establish/document standards and controls for the new system
- Convert to new system & dismantle old
- Fine-tuning
IT Control Objectives
Control Objectives for Information & Related Technology (COBIT) framework provides a set of measures, indicators, processes & best practices to maximize the benefit of IT
COBIT Framework Outline
- Business Objectives
- Governance Objectives
- Information Criteria
- IT Resources
- Domains & Processes
COBIT Framework:
Business Objectives
- Effective Decision Support
- Efficient Transaction Processing
- Reporting Requirements
COBIT Framework:
Governance Objectives
- Strategic Alignment- btwn IT & customer satisfaction
- Value Delivery- IT delivers benefits to adv overall bus strat –> cust satisfaction
- Resource Management- applications, info, infrastructure, people
- Risk Management (B1)- risk awareness by understanding risk appetite & risk man responsibilities
- Performance Measurement- essential!
Role of Technology Systems in Control Monitoring:
General Controls
vs.
Application Controls
General Controls- Control environment is stable & well managed
Application Controls- prevent, detect & correct error & fraud
General Controls
- Info Systems Management Controls
- Security Management Controls
- IT Infrastructure Controls
- Software acquisition, development & maintenance controls
Application Controls
- Accuracy
- Completeness
- Validity
- Authorization
Processing Controls
- Data Matching
- Recalculation of Batch Totals
- Cross-Footing and Zero-Balance Tests
Input Controls
vs.
Output Controls
Input Controls- “garbage in, garbage out”
Output Controls- user review of output, reconciliation, & encryption