AV34 - Error Management - DC Flashcards
1
Q
What are the 4 steps in Threat Management?
A
Identify;
Assess;
Act;
Monitor
2
Q
What is Situational Awareness?
A
Knowing what is going on around you at all times
3
Q
Define threat
A
an indication of something coming, a menace, or likely cause of harm
4
Q
What are the categories of threat identification? (6)
A
supervision; planning; team composition; team fitness; environment; task complexity
5
Q
What are the 3 factors to consider when we assess threats?
A
severity;
probability;
exposure
6
Q
Four tasks for effective decision making
A
Manage workload;
support memory;
acquire new information;
plan ahead
7
Q
define task trigger
A
reminders that cause an individual to take action (“attach this to that”)
8
Q
What are the 5 conflict resolution styles?
A
accommodate; compete; compromise; collaborate ignore/avoid
9
Q
What are the 4 items needed in the communication process?
A
sender;
medium;
receiver;
feedback
