Attitudes and persuasion Flashcards

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1
Q

Define the term ‘attitude’.

A

an attitute is a relatively enduring organisation of beliefs, feelings and behavioural tendencies towards socially significant objects, groups, events or symbols. a general feeling or evaluation- positive or negative about some person, object or issue.

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2
Q

What are the three proposed components of an attitude? Describe one of your attitudes in terms of these three components.

A

cognitive- thinking component- beliefs about the object of an attitude

affective-feeling component- positive or negative feelings associated with the object of an attitude

behavioural- acting component- state of readiness to take action, underlying intentions.

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3
Q

List the major functions of attitudes.

A
  • an attitude saves energy as we dont have to figure out from scratch how we should relate to an object or situation or person.
  • enables us to maximise out chances at positive experiences and minimise the chances of negative ones
  • that the kind of attitude is useful in some way For example, having a negative attitude towards snakes (by believing they are dangerous) is useful if we cannot dif­ferentiate between safe and deadly varieties.
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4
Q

What are the basic propositions of cognitive consistency theories?

A
  • that people aim to maintain consistency within their beliefs, people are motivated to change contradictory beliefs so that the belief system as a whole is in harmony.
  • two thoughts that are inconsistent becomes bothersome this disharmony is know as dissonance.
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5
Q

Describe Heider’s balance theory. Can you think to recall your own experience might be a ‘real-world’ example of this attitude change model?

A

people prefer attitudes that are consistent with each other, over those that are inconsistent. A person (P) tries to maintain consistency in attitudes to, and in relationships with, other people (O) and elements of the environment (X). \

If P likes O, O likes X and P likes X, then the triad is bal­ anced. From P’s point of view, balance theory acts as a divining rod in predicting interpersonal relationships: if P likes the object X, then any compatible other, O, should feel the same way. Likewise, if P already likes O, then O will be expected to evaluate object X in a fashion similar to P. By contrast, if P likes O, O likes X and P dislikes X, then the relationship is unbalanced. The principle of consistency that underlies balance theory means that in unbalanced triads people may feel tense and be motivated to restore balance. Balance is generally restored in a manner requir­ ing the least effort. So, in the last example, P could decide not to like O or to change his/her opinion about X, depending on which is the easier option.
page 98 for example

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6
Q

How do the following concepts explain attitude formation: (a) mere exposure effect; (b) conditioning; (c) social learning theory; (d) self-perception theory. Provide an example to illustrate your descriptions of each of these processes.

A

mere exposure- simply experiencing something many times can change how we evaluate it, eg. hearing a song over and over

conditioning- , eg- parents rewarding children for particular things they may be shaping their attitudes through rewards and punishment. Both classical and instrumental conditioning emphasise the role of direct rein­ forcers in how behaviour is acquired and maintained.

social learning theory- by obverving the actions of others, not through direct rewards and punishment but by watching others eg. Having a successful working mother, for instance, is likely to influence the future career and lifestyle choices of a daughter.

self perception- proposed that people gain knowledge about who they are, and their attitudes, by examining their own actions and asking “why did I do that?” Bems theory suggest though that people act and form attitudes, without much deliberate thinking. eg. you go to netball so conclude you must like it but maybe your more likely going to make friends and be around people.

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7
Q

The text mentions how parents and the media contribute to attitude development. What other influences do you think may contribute to attitude development? Discuss using an example.

A
culture 
people in immediate context
school 
society 
SES
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8
Q

Describe the function and structure of a Likert scale.

A

scale that evaluates how strongly people agree/disagree with favourable/unfavourable statements about an attitude object.

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9
Q

Describe and note the key advantages and disadvantages of each of the following methods of measuring attitudes: self-report measures; physiological measures; unobtrusive (observational) measures; and the bogus pipeline technique.

A
self-report measures- 
advantages-
-easy and large samples 
-large data collection 
disadvantages 
oversimplify complex issues
-requires extensive psychometric testing and evaluation to ensure reliability and validity

physiological measures
(skin resistance, pupil dialation, heart rate)
advantage
people dont know they are been tested and decrease bias
disadvantage
-sensitive to variables other then peoples attitudes
-provide limited information they can provide intensity but not direction
two people can be totally opposed who feel equally strongly about an issue cannot be distinguished.

observational measures; facial expressions, these are used to convey different emotions, facial muscle movements to underlying attitudes.

unobtrusive measures;
observational approaches that neither intrude on the process being studies nor cause people to behave unnaturally In a museum, the number of prints made by noses or fingers on a display case might show how popular the display was – and the height of the prints might indicate the viewers’ ages!

Bogus pipeline technique
a measument technique that leads people to believe that a ‘lie detector’ can monitor their emotional responses, thus measuring their true attitudes
Participants usually find this deception convincing and are less likely to conceal socially unacceptable attitudes such as racial prejudice and socially undesirable or potentially embarrassing behaviours such as drinking in excess, snorting cocaine and having frequent oral sex

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10
Q

Define ‘priming’ and describe how it has been used to measure attitudes.

A

activation of accessible categories or schemas in memory that influence how we process new information

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11
Q

What is the implicit association test (IAT)? What is the underlying logic of the IAT? (See ‘Research and Applications 4.2 on page 108 for this information.)

A

not explicitly asking opinions/attitudes

nonconscious/automatic reveal of attitudes though linking outcome and process
advantage:
less likely to obtain biased results as people often do not realise their attitudes are being assessed
disadvantages
can be sensitive to variables other than attitudes
-also provide limited info ( i.e, can tell us the intensity of an attitude but not the direction)

the inplicit association test (IAT) developed the test to reveal underlying negative inter-ethnic attitudes
108

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12
Q

Describe the classic study by LaPierre (1934) and summarise the major findings. Indicate why this study is considered to be a classic.

A

his studies were were the development of attitude scales, the scales were questionaires that asked people what they thought and felt about issues and how they might act in various situations. this revealed glaring inconsistency between what people do and what they say.

a later study by Allan Wicker concluded that the correlation between attitudes and action only, about 9% of the variability in action is accounted for by attitude.

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13
Q

The link between attitudes and behaviour depends upon a number of factors. Describe how each of these factors affects the attitude-behaviour relationship. Provide examples to illustrate: attitude strength; attitude accessibility; and moderator variables, such as situation and personality variables.

A

availability heuristic- a cognitive short cut in which the frequency or likelihood of an event is based on how quickly instances or associations come to mind.
strong attitudes are also predictors of behaviour, but also because strong behaviours would be more readily available in the mind.
the more often your are exposed through experience.
the more often you think about an attitude the more likely it is to resurface and influence your behaviour and ease decision making.

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14
Q

Describe Ajzen and Fishbein’s theory of reasoned action. Identify the main components of the theory and explain how they relate to behaviour.

A

model of the links between attitudes and behaviour. A major feature is the proposition that the best way to predict a behaviour is to ask whether the person intends to do it.
how someones beliefs and intention are critically involved in how they act, and includeds
-Subjective norm- an outcome of what the individual thinks others believe, signimiant others provide a guide about ‘the proper thing to do’
- attitude towards the behaviour- based on the individual belief are evaluated. this is an attitude towards an act (e.g. taking a birth control pill) not towards an object (eg. the pill itself)
behavioural intention- an intentional declaration to act.
-behaviour- the action performed

usually an action will be performed if (1) the persons attitude is favourable and (2) the social norm is supportive. the key is the intention.

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15
Q

Describe how the theory of planned behaviour modified the theory of reasoned action. Illustrate this theory with a flow diagram.

A

the theory of planned behaviour,
modified the theory of reasoned action. It suggests that predicting a behaviour from an attitude measure is improved if people believe they have control over that behaviour.
-the power of ones will influences this, some things are percieved controllable eg. i can stop smoking if i really want to’ others are less under peoples control.

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16
Q

What is the central hypothesis of Festinger’s theory of cognitive dissonance?

A

that we seek harmony in our attitudes, beliefs and behaviours and try to reduce tension from inconsistency among these elements.
so congnitive dissonance is an unpleasant state of mental tension generated when a person has two or more cognitions that are inconsistent or do not fit together.
eg., if a woman believes that monogamy is an important feature of her marriage but is have an affaire then she may experience a measure of guilt and discomfort.
then reasons are formed to bolster one side or another, eg. ‘doesnt matter if no one is getting hurt’ or ‘fidelity is an outcome of religious indoctrination’

the greater the dissonance the stronger the attempts to reduce it.
experiencing dissonance leads people to feel ‘on edge’ as evidence by changes in the electrical conductivity of the skin that can be detected by a polygraph.

17
Q

What is effort justification? Describe the general model of the effort justification paradigm using one of your own experiences as an example.

A

effort justification is a special case of cognitive dissonance; inconsistency is experienced when a person makes a considerable effort to achieve a modest goal, the moment that you choose between two alternatives. dso if you are deciding between pizza and thai for dinner. then think pizza is the choice for tonight and therefore you evaluate the pizza more favourably or perhaps the thai less attractive, or both.

18
Q

Define induced compliance. Describe Festinger and Carlsmith’s (1959) classic study and use dissonance theory to explain why their findings.

A

A special case of cognitive dissonance; inconsistency is experiences when a person is persuades to behave in a way that is contrary to an attitude.
According to the idea of induced compliance, dissonance follows when you have agreed to say things about what you have experienced knowing that the opposite is true. You have been induced to behave in a counter-attitudinal way.
Reducing incentives can make a boring task seem more interesting. Boring –1 One of social psychology’s counter-intuitive findings: Commitment to return to repeat a boring task is maximised, as is dissonance, by offering a very small reward.

19
Q

Describe the role of free choice in reducing dissonance.

A

one a person has made a choice between decision alternatives, dissonance theory predicts that the person making a bet will become more confident about a successful outcome.
eg. found that both men and women who had already made their bet were more confident of winning.

20
Q

Consider the research findings detailed in this section of the text and describe what is meant by (a) the source; (b) the message; (c) audience factors, you should consider when developing a persuasive communication.

A

the source;

  • expertise- experts are more persuasive than non-experts. The same argument carry more weight when delivered by someone who seems to know all the facts
  • popularity and attractiveness-these factors make communicators more effective
  • speech rate-communicators who speak rapidly are more persuasive than those who speak slowly. rapid speech gives the impression that i know what i am talking about.

The message;
percieved manipulation- we are more easily pursuades when we think the message is not deliberatly intended to manipulate us.
-linguistic power-a message in a powerless linguistic style ( frequent hedges, tag questions, hesitations) is less persuasive than one in a powerful linguistic style. A power less style gives a negative impression of both the arguments and the speaker.

The audience factors;
-self-esteem- people with low self-esteeem are persuaded more easily than people with high self esteem
-distraction;
people are sometimes more susceptible to persuasion when they are distracted than when paying full attention, at least when the message is simple.
-age-people in the impresionable years are more susceptible to persuasion than those who are older.

note also- when the argument in a message is of high quality those who are high self-monitors are persuaded more by someone who is an attractive person; those who are low self-monitors are persuaded more by an expert.

21
Q

Explain the role of fear in persuasive communications. When and why are fearful messages effective? (You should draw upon the protection motivation theory in your explanation).

A

the inverted U-curve relationship between fear and attitude change.
the amount of attitude change increases as a function of fear up to a medium level of arousal. at high levels of fear, however, there is a fall-off in attitude change. This could be due to lack of attention to the stimulus, or to the disruptive effects of intense emotion, or both.

the protection motivation theory, however purposes that fear appeals should work to eliminate dangerous health practices if they include an effective presentation of how to cope with the danger.
so whether messages adress their goal is probaly determined by the trade-off between the perception of danger (threat appraisal) and whether people believe they can carry out the corrective behaviour (coping appraisal).

22
Q

What are the elaboration-likelihood and the heuristic-systematic models of persuasion?

A

the elaboration-likelihood model;
when people receive a persuasive massage they think about the arguments it makes. However, they do not necassarily think deeply or carefully about the arguments, because to do so requires considerable effort. So the ordinary person is a cognitive miser who is motivated to expend cognitive effort inly to issues that are importance to them.
so persuasion follows two routes, depending on whether people expend a great deal or very little cognitive effort on the message.
if the arguments of the massage are followed closly, a central route is used. the massage is digested, we extract points that meet our needs and even indulge mentally in counter-arguments if we disagree with some of them. considerable cognitive effort is used.

peripheral route- when arguments are not well attended to. by using peripheral cues we act in a less diligent fashion, preferring a consumer product on a superficial basis, such as an advertisement in when the product is used by an attractive model.

Heuristic-systematic model;
same phenomena using slightly different concepts
systematic processing and heuristic processing.
when people tend to a message carefully, they use systematic processing; otherwise they process information by using heuristics, or ‘mental shortcuts’ this model competes with the elaboration- likelihood model.
according to this theory people will use heuristics as long as they satisfy our need to be confident in the attitude that we adopt, when we lack sufficient confidence, we resort to the more effortful systematic mode of processing.

23
Q

How do reactance, forewarning, and inoculation hinder persuasive attempts and reduce the likelihood of attitude change?

A

reactance- we are more easily persuaded if we think the message is not deliberately intended to be persuasive. when someone try`s to change you perception on something, find it unpleasant and possibly hardened your existing attitude. this is reactance, a rebound response. so when people try to protect their freedom to act. when they perceive that this freedom has been curtailed, they will act to regain it.

forewarning- advance knowledge that one is to be the target of a persuasion attempt. Forewarning often produces resistance to persuasion. when people are forwarded they have time to rehearse counter-arguments that can be used as a defence.

inoculation- is a form of protection. a way of making people resistant to persuasion, by providing them with a diluted counter argument, they can build up effective refutations to a later stronger argument.
pg 139.

24
Q

What is effort justification? Describe the general model of the effort justification paradigm using one of your own experiences as an example.

A

A special case of cognitive dissonance; inconsistency is experiences when a person makes a considerable effort to achieve a modest goal.

-so the moment you decide between alternatives, you invite a state of dissonance. eg. you want take away food and you make a decision to get pizza instead of thai, keep mulling over the alternatives even after making your decision. - you evaluate the pizza more favorable or perhaps the thai becomes less attractive, or both. this is effort justification.

25
Q

Define induced compliance. Describe Festinger and Carlsmith’s (1959) classic study and use dissonance theory to explain why their findings.

A

a special case if cognitive dissonance; inconsistency is when a person is persuaded to behave in a way that is contrary to an attitude.

26
Q

How do we define attitudes, what are the three major components of an attitude, and what are their functions?

A

an attitude is a general evaluation of almost an object (people, events, symbols etc) in our social world (just must be socially significant to us)

cognitive component: (thinking) beliefs about the object

affective (feeling) positive or negative feelings associated with the object

behavioural (acting): attitudes have an intention to act, or readiness to act
attitudes always have a link to behaviour. behaviour will increase your chances of acting in a curtain way.
attitudes persist overtime, especially when they are reinforced, can be positive, negative, or even neutral.

27
Q

What are the key processes involved in attitude development as proposed by behavioural and cognitive theorists?

A

how to they develop?
attitudes are learnt and can be formed overtime.
when you are young you begin to make evaluations about things, you are not born with the evaluations, so social world and impacts can really impact what attitudes you develop.
we can altern or mold attitudes.

from assocoation- through direct experience (mere exposure, classical conditioning)

eg. product placement, smoking in movies (seeing cool actress (US) and smoking (NS) paired together might create attitude such as cool people smoke (CS)
- mere exposure- repeated exposure can predict behaviour or attitude formation

implications are that attitudes can be formed without us even being consciously aware of it.

rewards or punishments- through direct experience or intsrumental or operant conditioning

positive outcome lead to attitudes strengthened overtime
negative outcomes lead to attitude weakening

new social networks can lead to attitude formation and we express out attitudes differently depending on who our audience is.

from observation- through interaction and influence of others (obs learning and modelling)

it is more impactful when we observe people that we identify with and value ( they are called a reference group)

implications are the we align our attitudes to similar others OR to be more similar to people we want to be like and the more we identify with a person or group, the stronger our urge to align.

as a product of cognitive processes- such as emotional reasons to objects (self perception theory )

Attitudes are learnt.
are formed overtime
once an attitude is formed, it is very difficult to change that evaluation. they will use information in the social world to support their view

28
Q

What are the major methods of measuring attitudes and how are they evaluated?

A

attitudes:
explicit- we know what our evaluation (dogs/cats) something we talk about
implicit- something that we aren’t aware of or often no aware of). often seen when its a negative evaluation when something is not socially acceptable.

measure these:

explicit measures (ask directly)
-directly ask whether one (dis)agrees with statements about their beliefs
-they are simple and quick and large amounts of data are collected faster
however,
-oversimplify
-requires extensive psychometric testing and evaluation to ensure reliability and validity of the scale

implicit measures;
(revealed through automatic matching with stimuli and thought.

less likely to obtain biased result as people often do not realize their attitudes are being assessed
-however
can be sensitive to variables other than attitudes
also provide limited info ( an tell us the intensity of an attitude but not the direction) .

29
Q

what are the major tenets of theories of reasoned action and planned behaviour?

A

the theory of planned behaviour; assumes that a lot of human behaviour is rational, emphasizing that someone’s beliefs and intentions (in addition to their attitudes) are critical to how they act (i.e their behaviour)

  • so their specific norm they are engaging in or their perceived control over it will also impact their behaviour.
  • the intention is the stronger prediction when determining action.
30
Q

What is cognitive dissonance, and how does it play a role in attitude change?

A

unpleasants states of psychological tension we have when our attitudes and behaviour are inconsistent/clash

  • as we seek harmony in our attitudes and behaviour, we will try to reduce this tension
  • the greater this dissonance/tension, the stronger the attempts to reduce it become.

can reduce dissonance by;

  • changing one or more of the inconsistent attitudes (most common technique)
  • find additional evidence to bolster one side or another
  • derogate the source of one of the cognitions
31
Q

What are the elaboration-likelihood and the heuristic-systematic models of persuasion?

A

amount and nature of elaboration (thinking) that occurs contributes to which route will be used.
Central route: high attention, argument carefully evaluated
peripheral route: low level of attention
we most often use the peripheral route uses the least amount of energy.

32
Q

What are the elaboration-likelihood and the heuristic-systematic models of persuasion?

A

elaboration likelihood

amount and nature of elaboration (thinking) that occurs contributes to which route will be used.
Central route: high attention, argument carefully evaluated
peripheral route: low level of attention
we most often use the peripheral route uses the least amount of energy.

33
Q

what is the link between attitudes and behaviour?

what factors within an attitude might predict a behaviour?

A

although when we think about attitudes and behavour it is said that their is a readiness to act or intention.
- the relationship between attitudes and behaviour is inconsistent and complicated.

research has shown that attitudes are more strongly related to future behaviour when certain conditions are met:

  • the attitude is accessible
  • the attitude is strong
  • the way you measure the attitude and behaviour, eg you are measuring their attitude of smoking and the behaviour of smoking, very specific.
34
Q

what are some factors that cause people to resist persuasion attempts?

A

less likely to be persuaded to change their attitudes of they;

  • dont like being told what to do (reactance)
  • already know that someone is trying to persuade them
  • divert their attention/avoid it
  • actively argue what they believe
  • can self-regulate (when you are more tired you are more likely to be persuaded)