Approaches To Staffing Flashcards

1
Q

what is HRM?

A

The design, implementation and maintained of strategies to manage people for optimum business performance

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2
Q

What is the hard approach?

A

Business treating employees as a cost

-see employees as another resource in the business

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3
Q

What is the soft approach?

A

Business treat employees as an asset

-the most important resource of the business and a source of competitive advantage

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4
Q

What is the focus of hard hrm?

A

Identify the workforce needs of the business and recruit and manage accordingly (hiring, moving and firing)

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5
Q

What are the key features of the hard approach?

A
  • short term changes in employee numbers
  • minimal communication, from the top down
  • motivation, focus on financial methods
  • little empowerment or delegation
  • taller organisational structures
  • suits autocratic leadership styles
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6
Q

What is the focus of a soft approach to HRM?

A

to concentrate on the needs of the employees, their roles, rewards, motivation etc

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7
Q

What are the key features of soft HRM?

A
  • strong and regular two way communication
  • competitive pay with performance related rewards
  • motivation (non-financial methods)
  • focus on job design and job satisfaction
  • flatter organisational structures
  • suits democratic leadership style
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