Apple Device Support (NEW) FIN Flashcards

1
Q

If you are at work and want to access your files in Apple Icloud Drive on a window machine, how can you make this happen?

A

Download and Install iCloud for Windows.


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2
Q

If your family member passes away, how can someone else recover your Apple ID?

A

“Legacy Contact for Apple ID” that allows you to designate someone who can access your Apple ID and associated data after your passing.


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3
Q

How many devices can you control with Universal control?

A

“Three devices” Universal Control enables seamless interaction and content sharing between nearby Apple devices using a single keyboard and mouse/trackpad.

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4
Q

How do you turn on “Undo Send Delay” on iPhone?

A

Settings > Mail > Undo Send Delay.


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5
Q

What are Pencil Model 2 compatible with?

A

iPad mini (6th generation), iPad Air (4th generation and later), iPad Pro 12.9-inch (3rd generation and later), iPad Pro 11-inch (1st generation and later)


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6
Q

iPhone 14 is not charging over 50% after an hour, his using his old charger what charger should he be using?

A

Apple iPhone 14 requires a 20W USB-C power adapter for fast charging.

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7
Q

How to set up an eSIM on iPhone?

A

eSIM Quick Transfer


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8
Q
  1. How can you reset a FileVault password?
A
  1. Two-factor authentication

2. ICould


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9
Q

What WPA protocol requires signature digital certificates?

A

The WPA Enterprise (WPA-ENT) protocol requires digital certificates for authentication. WPA Enterprise is a version of the WPA security protocol that provides a higher level of security for Wi-Fi networks, especially in business and enterprise settings.

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10
Q

What is Quickstart?

A

Transfer your old files to a new device. You can start by placing devices next to each other and, when prompted on the new device, enter your previous iPhone passcode.


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11
Q

On Quickstart, the device is not getting discovered, how can I fix this?

A

Restart Both Devices, Check Wi-Fi and Bluetooth

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12
Q

What is “Wireless diagnostics”?

A

The app is designed to assist users in diagnosing and troubleshooting issues related to wireless connectivity, particularly Wi-Fi networks.


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13
Q

The path to the “Apps” information on a Mac is?

A

/Users/YourUsername/Library/Application Support

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14
Q

How many tries do you get the enter your password for your Apple ID account?

A

Ten times


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15
Q

What is Magnifier app?

A

You can use your iPhone as a magnifying glass to zoom in on objects near you. You can also use your iPhone to detect people, objects, and scenes around you with Detection Mode and Image Descriptions.

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16
Q
  1. Files App, what storage format does it support?
A
  1. Mac OS Extended
    1. EX-FAT
    2. APFS
    3. MS-DOS (FAT)

17
Q

When Lockdown Mode is enabled, some apps and features will function differently, including?

A
  • Web browsing - Certain complex web technologies are blocked, which might cause some websites to load more slowly or not operate correctly. In addition, web fonts might not be displayed, and images might be replaced with a missing image icon.

    • FaceTime - Incoming FaceTime calls are blocked unless you have previously called that person or contact

    • Configuration profiles - Configuration profiles can’t be installed, and the device can’t be enrolled in Mobile Device Management or device supervision while in Lockdown Mode.

    • Messages - Most message attachment types are blocked, other than certain images, video, and audio. Some features, such as links and link previews, are unavailable.
18
Q

What do Wi-Fi menu icons on Mac mean?

A