AOS2 Chapter 5 Part 2 (Training Performance Management And Termination Management)

Question 1

Performance management

Answer 1

• The system used to improve organisational, functional and individual performance through linking objectives

Question 2

Performance appraisal

Answer 2

• Measures the performance of an employee doing this job

- Provides feedback and establishes plans to improve performance

Question 3

Self-evaluation

Answer 3

• Employee assessment on their own performance to their predetermined objectives and contribution to the business

Question 4

Employee Observation

Answer 4

• Getting a better understanding of employees through feedback from managers in order to create a healthy workplace

Question 5

Types of termination

Answer 5

• Voluntary

- Involuntary

Question 6

Voluntary termination and 2 types of this

Answer 6

• When an employee decides to leave the business on their own terms
• Resignation
• Retirement

Question 7

Resignation

Answer 7

• Voluntary termination

- An employee leaves the workplace to usually find another job

Question 8

Retirement

Answer 8

• Voluntary termination

- Employee decides to leave the paid workplace

Question 10

Involuntary termination and 2 types of this

Answer 10

• When the business forces an employee to leave
• Retrenchment
• Dismissal

Question 11

Retrenchment

Answer 11

• Occurs to employee when employment is terminated due to a job becoming redundant
• Means no longer sufficient work for employee to perform

Question 12

Fair Work Commission (FWC)

Answer 12

• Australia’s national workplace relations tribunal

- The role of this is to maintain a fair and productive workplace between employees and employers

Question 13

Dismissal

Answer 13

• Contract of employee is terminated due to incompetence or indiscipline
• Employee can seek compensation or be reinstated if business doesn’t follow the legal procedures (through FWC)

Question 15

Entitlement

Answer 15

• What an employee can receive once an employment relationship ends
• This can include remuneration, accrued annual leave and long service leave
• Depends on years work and what’s on their collective agreement

Question 16

Transition issues

Answer 16

• The problems employees have when they are leaving the business
• Whether to another job (outplacement) or to retirement (superannuation, pension etc.)

Question 17

Outplacement

Answer 17

• Specialised assistance give to retrenched employees to help find a job with other businesses