AOS2 Chapter 5 Part 1 (Training Performance Management And Termination Management) Flashcards
1
Q
Training (learning) needs analysis
A
- Diagnoses the current shortcomings
- Also the future challenges that need to be overcome through use of a training program
2
Q
Three levels of analysis
A
- Organisational analysis
- Task analysis
- Person analysis
3
Q
Organisational analysis
A
- Whole business is analysed to determine where training activities should be concentrated to best achieve its objectives
4
Q
Task analysis
A
- Individual jobs and tasks are analyse so if needed, additional particular skills for a more successful performance
5
Q
On-the-job Training
A
- Training and development done in the workplace
- Some examples of this is an apprenticeship and job shadowing
6
Q
2 advantages and 2 disadvantages of on-the-job training
A
- Training is tailored to meet specific needs of the business
- Employee is actually working while learning and is therefore being productive
- Training may be sub-standard if mentor/coach is not trained in how to act in this role
- Trainer may pass bad habits to trainee, often without realising they are doing so
7
Q
Off-the-job Training
A
- Training and development outside work in a formal training environment
- Some examples of this is role plays and simulations
8
Q
2 advantages and 2 disadvantages of off-the-job training
A
- Wider range of skills can be taught and learned
- Learning from specialists and experts
- More expensive due to paying for course fees, transport and maybe accomodation
- Lost work time and potential output of employees while on training course
9
Q
Competency-based training
A
- Training that focuses on the ability to perform tasks to a predetermined standard
