aos 3 Flashcards
define operations management
coordination of resources within business to reach an effective and efficient output of finished g/s
key elements of operation system
input
processes
output
characteristics of manufacturing business
standardised goods
capital intensive
characteristics of service business
customised goods
labour intensive
technological strategies
automated production lines
robotics
computer aided design
computer aided manufacturing
artifical iintellgience
online services
quality strategies
quality control
quality assurance
total quality management
material strategies
forecasting
master production schedule
materials requirement planniing
just iin time
waste minimisation
reduce
reuse
recycle
lean management
pull
one-piece flow
takt
zero defects
csr considerations for input
source materials that are environmentally sustaiinable
ensure inputs do not damage or deplete resources
csr consideration for processes
reduce waste during produiction
csr consideration for output
ensure finished outpuits do not cause harm to wider community
global considerations
global sourcing of inputs
overseas manufacture
global outsourcing
