AOS 2.2

Question 1

Maslow’s Hierarchy of Needs

Answer 1

a motivational theory that suggests people have five fundamental needs and their sequential attainment of each need as a resource of motivation

Question 2

Aspects of Maslow’s Hierarchy of Needs

Answer 2

• Physiological: basic requirements
• Safety and security: protection
• Social: belonging
• Esteem: valuable, respected
• Self-Actualisation: full potential

Question 3

Maslow’s Hierarchy of Needs (+)

Answer 3

+ Managers have a clear path to motivate employees
+ Help managers determine which hierarchy level is motivating employees allowing for target strategies

Question 4

Maslow’s Hierarchy of Needs (-)

Answer 4

• Difficult to measure success
• Assumed all employees are motivated in the same order

Question 5

Four Drive Theory

Answer 5

motivational theory that suggests that people strive to balance four fundamental desires

Question 6

Aspects of Four Drive Theory

Answer 6

• Drive to acquire: desire to achieve rewards and high status
• Drive to bond: the desire to participate in social interactions and feel a sense of belonging
• Drive to learn: the desire to gain knowledge, skills and experience
• Drive to defend: the desire to protect personal security as well as the values of the business

Question 7

Four Drive Theory (+)

Answer 7

+ Simple approach for motivating employees and is easy to implement
+ Allow them to feel more engaged in their work

Question 8

Four Drive Theory (-)

Answer 8

• Managers may find it difficult to manage four drives simultaneously
• Employees may not value all drives equally

Question 9

Goal Setting Theory

Answer 9

a motivation theory that states that employees are motivated by clearly defined goals that fulfil five key principles

Question 10

Aspects of Goal Setting Theory

Answer 10

• Clarity: clearly understand what is expected
• Commitment: personal interests of employees
• Challenge: encourage employees to improve in order to achieve
• Task complexity: adequate training and time to achieve goals
• Feedback: managers provide regular support

Question 11

Goal Setting Theory (+)

Answer 11

+ Goals align employee goals with achieving business objectives more likely improve business performance
+ Process of managers setting goals can improve levels of trust

Question 12

Goal Setting Theory (-)

Answer 12

• May be difficult for a manager to always align an employee’s personal goals with business objectives
• Process of setting goals and providing feedback to each employee may be time-consuming