Anger, Hostility & Aggression Flashcards
An event or circumstances in the environment initiates the client’s response, which is often anger or hostility.
Triggering Phase
The client’s responses represent escalating behaviors that indicate movement toward a loss of control.
Escalation Phase
During an emotional and physical crisis, the client loses control.
Crisis Phase
The client regains physical and emotional control.
Recovery Phase
The client attempts reconciliation with others and returns to the level of functioning before the aggressive incident and its antecedents.
Postcrisis Phase
Signs, Symptoms and Behaviors
* Restlessness
* Anxiety
* Irritability
* Pacing
* Muscle tension
* Rapid breathing
* Perspiration
* Loud voice
* Anger
Triggering Phase
Signs, Symptoms and Behaviors
* Pale or flushed face
* Yelling
* Swearing
* Agitation
* Threatening
* Demanding
* Clenched fists
* Threatening gestures
* Hostility
* Loss of ability to solve the problem or think clearly
Escalation Phase
Signs, Symptoms and Behaviors
* Loss of emotional and physical control
* throwing objects
* Kicking
* Hitting
* Spitting
* Biting
* Scratching
* Shrieking
* Screaming
* Inability to communicate clearly
Crisis Phase
Signs, Symptoms and Behaviors
* Lowering of voice
* Decreased muscle tension
* Clearer; more rational communication
* Physical relaxation
Recovery Phase
Signs, Symptoms and Behaviors
* Remorse
* Apologies
* Crying
* Quiet
* Withdrawn behavior
Postcrisis Phase
walking or talking with another person, are more likely to be effective in decreasing anger.
Catharsis