Allergies Flashcards

1
Q

Allergies Phase 1

A

Confirm the exact allergy

Repeat the allergy + explain we may need additional time to prepare the dish

Inform a Manager of allergy

Work together with the manager on phase 2 and 3

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2
Q

Allergies Phase 2

A

Manager to check the allergy guide

Manager to Inquire with the chef whether the item can be made without the allergen

Manager to review and Initial for approval BEFORE server sends completed order through POS

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3
Q

Allergies Phase 3

A

Inform the guest on the suggested modifications

Ring in the item with “ALLERGY” warning + the specific allergen + all modifications

Once prepared, the dish will be double checked + run out by a Manager (Manager must wash hands before delivery)

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