All models A

Question 1

Social Production Function

Answer 1

Over-all well-being

Physical well-being: comfort, stimulation

Social well-being: behavioural confirmation, status and affection

Resources, activities, health care services

Question 2

Relational coordination

Answer 2

Relationships: mutual respect, shared goals, shared knowledge

Communication: frequent, timely, accurate, problem solving

Question 3

CCM

Answer 3

Community

Health system: self-management support, decision support, system delivery design, clinical information systems

Productive interactions between
Informed, activated patient and prepared, proactive team

Improved outcomes

Question 4

ECCM

Answer 4

Community: build healthy public policy, create supportive environments, strengthen community action

Health system: self-management support / develop personal skills, decision support, system delivery design/re-orient health services, information systems

Productive interactions between activated community with informed, activated patient and prepared proactive community/partners with prepared, proactive practice team

Question 5

Substantive well-being needs in SPF

Answer 5

Physical well-being: stimulation and comfort

Social well-being: behavioural confirmation, status and affection

Question 6

Production well-being needs in SPF

Answer 6

Quality of production function:
Control
Efficiency
Loss frame

Question 7

Relational coproduction in relational coordination between

Answer 7

Professionals and patients

Question 8

Relational coordination between

Answer 8

Professionals themselves

Question 9

Relational leadership in relational coordination between

Answer 9

Professionals and managers/leaders