8 dimensions of PCC

Question 1

8 dimensions

Answer 1

PAC PET IF
Patient preferences
Access to care
Coordination of care
Physical comfort
Emotional support
Transition and continuity
Information and education
Family and friends

Question 2

Patient preferences

Answer 2

Values, preferences
Improve QoL not only treating problem
Incorporate personal life goals

Question 3

Access to care

Answer 3

Accessible for all kinds of patients
E.g. Immobile patients, les educated patients

Question 4

Coordination of care

Answer 4

Teamwork is essential to prevent patient repeating their story
E.g. have a case manager, have a MDO

Question 5

Physical comfort

Answer 5

Not only in daily life, also at organisational level
E.g. clean and comfortable waiting areas

Question 6

Emotional support

Answer 6

Attention to fear, depression, anxiety
Impact of disease on personal life
E.g. impact on social life and job

Question 7

Transition and continuity

Answer 7

Smooth transition of all patient information for patients and professionals
E.g. having a transition coordinator, contactperson, knowing where to go

Question 8

Information and education

Answer 8

Access to own care record
Being in charge of own care process
Easy to understand information about condition, treatment and support
Open communication about all aspects of condition & treatment options
Suitable for all educational levels, ages, cultural backgrounds

Question 9

Family and friends

Answer 9

Involvement relatives
Collaboration of patients, relatives and caregivers
E.g. Rondald McDondald House