Airport Operations

Question 1

Physical Site at which a modal transfer is made

Answer 1

Airport

Question 2

3 major components of an Airport

Answer 2

Users
Airport
Airlines

Question 3

What happens when there is no equilibrium between the 3 major components of an airport?

Answer 3

there are suboptimal conditions such as delays, unsafe operations, and insufficient flights

Question 4

Differentiate Airport systems of UK and US

Answer 4

UK started with a 4-tier system and currently has a high number of private-owned airports while US has a high number of public-owned airport

Question 5

4-tier system of UK Airports

Answer 5

Gateway, Regional, Local, General-Aviation

Question 6

What do you mean by airports can be an intermediate and final point of travel?

Answer 6

Intermediate in the sense that it is just a stopover. Final in the sense that it is the final destination.

Question 7

The airport operation is divided into?

Answer 7

Landside and Airside

Question 8

Three Functions of an airport

Answer 8

Change of Mode, Processing, Change of Movement Type

Question 9

What do you mean by change of mode?

Answer 9

Airports serve as a link for ground and air travel

Question 10

What do you mean by processing?

Answer 10

Airports serve as a facility for airport processes

Question 11

What do you mean by change of movement type?

Answer 11

Airport handles the continual shipment of pax or goods from aircraft-sized batch and vice versa

Question 12

Provide facilities available at airports

Answer 12

Passenger Handling
Servicing, Maintenance, Engineering
Airline Operations (Crew)
Airport Shops
GOvernment in the form of customs or immigration

Question 13

Differentiate Centralized and Decentralized Airports

Answer 13

Centralized airports have their processing and operations handled within a main terminal and gates are accessed through piers and satellites.

Decentralized Airports have distinct and independent processing/operations per terminal

Question 14

GIive examples of Nonaviation revenues

Answer 14

Duty-paid shopping
Food and Beveraages
Catering
Rentals
Banks

Question 15

Before deregulation, who ran airports?

Answer 15

Government

Question 16

Why is there no single form of structure in the administration structure for airports?

Answer 16

Airports Differ in size
Change puts pressure
Privatization happened

Question 17

They provide managerial support to the airport manager

Answer 17

Staff Department

Question 18

They provide services at airports (Ex. Maintenance/Operations)

Answer 18

Line Department

Question 19

Why do forecasts go wrong?

Answer 19

Factors such as length of the forecast period, level of detail, and degree of stability contribute to the failure of accurately predicting the patterns of the aviation industry; thus, actual outcomes deviate from original predictions.

Question 20

“The longer it is, the greater the chance for new patterns to form”. Which element of forecast deviation is this referring to?

Answer 20

Length of Forecast Period

Question 21

“Variables such as patterns may differ from one to another”. Which element of forecast deviation is this referring to?

Answer 21

Level of Detail

Question 22

“Some patterns don’t change easily”. Which element of forecast deviation is this referring to?

Answer 22

Degree of Stability

Question 23

What aspects does the consequence of the forecast revolve around?

Answer 23

Low-Cost Carriers
New Airports
Consolidation of Airlines
Hub-and-Spoke Operations
New Competition

Question 24

What signals capacity to be insufficient/inefficient?

Answer 24

when the facility does not provide an acceptable Level of Service (LOS)

Question 25

What is capacity in the POV of customers?

Answer 25

The issue on ‘capacity’ can be subjective since the definition of space and waiting time varies per person.

On the side of the airlines, it can also be context-dependent. Runways before have a LOS of 4 minutes but airlines now accept higher waiting times; increasing the LOS of runways.

Question 26

What is capacity in the POV of the managers?

Answer 26

Capacity can be affected by managers such as through adding more services, appropriate staff scheduling, and customer scheduling.

Question 27

When does queue arise?

Answer 27

when there is a mismatch between pax arrival and the facilities’ capacity to accommodate them.

Question 28

What is Operations Management?

Answer 28

refers to the management of systems to create products

Question 29

What is the transformation process of OpsMan?

Answer 29

Input - Conversion - Output

Question 30

Differentiate goods and services

Answer 30

kabalo namo

Question 31

What are the common business functions?

Answer 31

Operations
Finance
Marketing

Question 32

Differentiate system operation and system design

Answer 32

operation is about managing the current state of the system while design is strategically planing for the long-term state of the system

Question 33

What areas does Operations Today handle?

Answer 33

Management of Technology
Globalization
Revenue Management
Process Improvement

Question 34

What are the issues delt with Operations?

Answer 34

Economic Development
Innovation
Risk Management
Environmental Concerns

Question 35

Differentiate shareholders and stakeholders

Answer 35

shareholders have a share of the company’s stock while stakeholders refers to those who have interest in the functionality of the company such as:

Stockholders/Owners
Employees
Customer
Suppliers
Environment
Community
Lenders
Government