Airport Operations Flashcards
Physical Site at which a modal transfer is made
Airport
3 major components of an Airport
Users
Airport
Airlines
What happens when there is no equilibrium between the 3 major components of an airport?
there are suboptimal conditions such as delays, unsafe operations, and insufficient flights
Differentiate Airport systems of UK and US
UK started with a 4-tier system and currently has a high number of private-owned airports while US has a high number of public-owned airport
4-tier system of UK Airports
Gateway, Regional, Local, General-Aviation
What do you mean by airports can be an intermediate and final point of travel?
Intermediate in the sense that it is just a stopover. Final in the sense that it is the final destination.
The airport operation is divided into?
Landside and Airside
Three Functions of an airport
Change of Mode, Processing, Change of Movement Type
What do you mean by change of mode?
Airports serve as a link for ground and air travel
What do you mean by processing?
Airports serve as a facility for airport processes
What do you mean by change of movement type?
Airport handles the continual shipment of pax or goods from aircraft-sized batch and vice versa
Provide facilities available at airports
Passenger Handling
Servicing, Maintenance, Engineering
Airline Operations (Crew)
Airport Shops
GOvernment in the form of customs or immigration
Differentiate Centralized and Decentralized Airports
Centralized airports have their processing and operations handled within a main terminal and gates are accessed through piers and satellites.
Decentralized Airports have distinct and independent processing/operations per terminal
GIive examples of Nonaviation revenues
Duty-paid shopping
Food and Beveraages
Catering
Rentals
Banks
Before deregulation, who ran airports?
Government
Why is there no single form of structure in the administration structure for airports?
Airports Differ in size
Change puts pressure
Privatization happened
They provide managerial support to the airport manager
Staff Department
They provide services at airports (Ex. Maintenance/Operations)
Line Department
Why do forecasts go wrong?
Factors such as length of the forecast period, level of detail, and degree of stability contribute to the failure of accurately predicting the patterns of the aviation industry; thus, actual outcomes deviate from original predictions.
“The longer it is, the greater the chance for new patterns to form”. Which element of forecast deviation is this referring to?
Length of Forecast Period
“Variables such as patterns may differ from one to another”. Which element of forecast deviation is this referring to?
Level of Detail
“Some patterns don’t change easily”. Which element of forecast deviation is this referring to?
Degree of Stability
What aspects does the consequence of the forecast revolve around?
Low-Cost Carriers
New Airports
Consolidation of Airlines
Hub-and-Spoke Operations
New Competition
What signals capacity to be insufficient/inefficient?
when the facility does not provide an acceptable Level of Service (LOS)
What is capacity in the POV of customers?
The issue on ‘capacity’ can be subjective since the definition of space and waiting time varies per person.
On the side of the airlines, it can also be context-dependent. Runways before have a LOS of 4 minutes but airlines now accept higher waiting times; increasing the LOS of runways.
What is capacity in the POV of the managers?
Capacity can be affected by managers such as through adding more services, appropriate staff scheduling, and customer scheduling.
When does queue arise?
when there is a mismatch between pax arrival and the facilities’ capacity to accommodate them.
What is Operations Management?
refers to the management of systems to create products
What is the transformation process of OpsMan?
Input - Conversion - Output
Differentiate goods and services
kabalo namo
What are the common business functions?
Operations
Finance
Marketing
Differentiate system operation and system design
operation is about managing the current state of the system while design is strategically planing for the long-term state of the system
What areas does Operations Today handle?
Management of Technology
Globalization
Revenue Management
Process Improvement
What are the issues delt with Operations?
Economic Development
Innovation
Risk Management
Environmental Concerns
Differentiate shareholders and stakeholders
shareholders have a share of the company’s stock while stakeholders refers to those who have interest in the functionality of the company such as:
Stockholders/Owners
Employees
Customer
Suppliers
Environment
Community
Lenders
Government
