aims and objectives Flashcards
what is the difference between business aims and objectives
- aims: broad, long term goals a business wants to achieve (e.g. increases sales revenue)
- objectives: specific, measurable steps to achieve the aims (10% increase in sales within 12 months)
what are common aims for a for-profit organisation?
- survival
- profit maximisation
- market share growth
- improve productivity and quality
why are typical aims for a not-for-profit organisation
- provide essential services (healthcare, education)
- protect consumers from monopolies and exploitation
- help those in need (charities helping illness, poverty and disabilities)
what is a vision statement
a vision statement describes what a business aspires to achieve long-term
why is a vision statement useful for a business?
- gives a clear identity and direction
- helps set clear objectives
- motivates employees
what is a mission statement?
a mission statement defines what a business sets out to achieve in the medium to long term
why should a business have a mission statement?
- provides transparency for investors
- helps strategic planning by setting priorities
- improves customer trust by showing company goals
e.g. Tesla’s mission to: accelerate the world’s transition to sustainable energy
What does SMART stand for in business objectives?
- specific: clearly defined goals
- measurable: can track progress
- achievable: realistic with resources
- realistic: practical given market conditions
- time limited: includes a deadline
Example of a SMART objective
increase sales by 15% within 6 months through online marketing
difference between long-term and short-term business objectives
- long term objectives focus on business growth and sustainability e.g. invest in employee training, expand new markets
- short term objectives focus on immediate profitability and efficiency e.g. cut staff costs, set high prices
how can a business assess whether its aims and objectives are successful?
- financial performance (profit, revenue growth)
- customer feedback (satisfaction surveys, reviews)
- employee engagement (turnover rates, absenteeism)
how do vision statements, mission statements, aims and objectives connect?
- Vision statement: defines the company’s ultimate goal
- Mission statement: outlines the strategic approach
- Aims: set broad targets
- Objectives: provide specific measurable steps