aims and objectives Flashcards

1
Q

what is the difference between business aims and objectives

A
  • aims: broad, long term goals a business wants to achieve (e.g. increases sales revenue)
  • objectives: specific, measurable steps to achieve the aims (10% increase in sales within 12 months)
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2
Q

what are common aims for a for-profit organisation?

A
  • survival
  • profit maximisation
  • market share growth
  • improve productivity and quality
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3
Q

why are typical aims for a not-for-profit organisation

A
  • provide essential services (healthcare, education)
  • protect consumers from monopolies and exploitation
  • help those in need (charities helping illness, poverty and disabilities)
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4
Q

what is a vision statement

A

a vision statement describes what a business aspires to achieve long-term

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5
Q

why is a vision statement useful for a business?

A
  • gives a clear identity and direction
  • helps set clear objectives
  • motivates employees
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6
Q

what is a mission statement?

A

a mission statement defines what a business sets out to achieve in the medium to long term

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7
Q

why should a business have a mission statement?

A
  • provides transparency for investors
  • helps strategic planning by setting priorities
  • improves customer trust by showing company goals
    e.g. Tesla’s mission to: accelerate the world’s transition to sustainable energy
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8
Q

What does SMART stand for in business objectives?

A
  • specific: clearly defined goals
  • measurable: can track progress
  • achievable: realistic with resources
  • realistic: practical given market conditions
  • time limited: includes a deadline
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9
Q

Example of a SMART objective

A

increase sales by 15% within 6 months through online marketing

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10
Q

difference between long-term and short-term business objectives

A
  • long term objectives focus on business growth and sustainability e.g. invest in employee training, expand new markets
  • short term objectives focus on immediate profitability and efficiency e.g. cut staff costs, set high prices
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11
Q

how can a business assess whether its aims and objectives are successful?

A
  • financial performance (profit, revenue growth)
  • customer feedback (satisfaction surveys, reviews)
  • employee engagement (turnover rates, absenteeism)
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12
Q

how do vision statements, mission statements, aims and objectives connect?

A
  1. Vision statement: defines the company’s ultimate goal
  2. Mission statement: outlines the strategic approach
  3. Aims: set broad targets
  4. Objectives: provide specific measurable steps
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