Aggression in long term care Flashcards
1
Q
Management strategies
A
- remove the person from danger
- remove potential weapons
- give space
- be calm and non-confrontal. don’t ask “what” or “why” questions
- encourage them to talk about their feelings
- empathize: “I can see you are very upset and frightened…”
- determine why they became aggressive
2
Q
Activating agent
A
what triggered the aggression?
3
Q
Behavior
A
what was the behavior? describe it
4
Q
Decision point
A
do you want to continue?
5
Q
Consequence
A
What caused the behavior?
6
Q
Decide & debrief
A
How can you change the activating agent to better manage the behavior?
7
Q
De-escalate
A
Give the resident time to calm down
