ACT Flashcards
Definition of AC Coordination
The cooperative interaction between crewmembers necessary for safe, efficient, and effective performance of flight tasks
Description of AC Coordination
Set of principles, attitudes, procedures, and techniques that transforms individuals into an effective crew.
Other names that have been used for aircrew coordination
Cockpit resource management, integrated resource management, crew coordination
How were the six errors associated with AC Coordination identified
Accident investigations by CRC
What is the purpose of AC Coordination
Enhance vital communication between all crewmembers. Streamline the sequence and timing in which procedures and maneuvers for AC control and mission accomplishment are executed.
What were the two changes made by identification of AC coordination errors
Incorporation of AC coordination into every ATM task; development of the AC coordination annual sustainment course
Define “Establish and maintain team relationships”
Establish positive working relationship that allows open and free communication; operate in concerted manner
Disagreement and differences __________ if not handled properly
Can become “bad”
Crewmembers value each other’s ______ and _______
Expertise and Judgment
When is communication, as discussed, considered effective?
Has assertive crew who always engage in situational leadership. Each a member of a good team. Entire crew plans and executes
How many basic qualities?
13
When is communication not effective?
Unable to balance task and personnel considerations
Feelings vary
Sole planner and decision maker
Crew left wondering about actions
Cockpit business like causing confusion
Name three barriers to communication
Noise; word usage; physical; mental; interpersonal; stress; fatigue; emotion
What should you do for effective listening?
Attend to sender; ask questions; restate; acknowledge
Three phases of AC communication
Pre mission planning; in flight; post mission
Define plan mission and rehearse
Explore all aspects of mission and analyze segments for difficulties
Name some situational awareness influences
Experience, flying skills, spatial orientation, physical and emotional health, attitude
Who sets tone for crew and maintains working environment?
The pilot in command
When crewmembers disagree, what must they do?
Be effective on resolving disputes
Three classifications of tasks
Critical tasks, important tasks, and routine tasks
Four causes of high workload
Poor planning
Unexpected events
Wx and environment
ATC
Cockpit design
Mission complexity
Crew endurance
4 effects of high workload
Difficulties with performance
Difficulties with AC control
Uncertainty
Lose normal scan
Temporal distortion
Difficulties communicating
How do you manage high workload?
Be aware
Delegate
Prioritize
Expand time available
Three effect of low workload
Awareness low
Inattention
Drowsiness
Complacency
Two of the team management problems
Lack of support
SOP ignored
Stress
Emotional problems
Judgement problems
Get home-itis
Management problems
Leadership and discipline problems
_________ is the act of rendering a solution to a problem and defining an action plan
Decision-making
What are the two decision making styles?
Analytical and Automatic
What are the hazardous attitudes that may impede division making?
Anti Authority
Impulsiveness
Invulnerability
Macho
Resignation
Get there-itis
Over confidence
Define “cross monitor performance”
Cross monitor each other’s actions and decisions to reduce the likelihood of errors impacting mission performance and safety
