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NS/NLP Quiz Library > ACMC Content > Flashcards

ACMC Content Flashcards

1
Q

What are the 4 mechanisms of change for psychologically healthy people?

A
  1. Motivation
  2. Decision
  3. Creation
  4. Integration
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2
Q

In the Facilitation Model, what skills are on the Meaning axis?

A
  1. Listening,
  2. Supporting,
  3. Receiving Feedback,
  4. State Induction
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3
Q

What are the 7 core coaching skills?

A

The 7 skills that are benchmarked in Meta-Coaching:

  1. Listening
  2. Supporting
  3. Questioning
  4. Meta-Questioning
  5. Inducing State
  6. Receiving and
  7. Giving Feedback.
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4
Q

In Meta-Coaching, “How” do you do what you do and what model informs this approach?

A

How? Use meta-knowledge re

  1. Defined outcome
  2. Choices you have
  3. Personal factors
  4. Change factors

Model: Facilitation Model

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5
Q

There are 18 Well-Formed Outcome questions. They can be grouped into 4 groups. What are typical conversations associated with not being able to answer the questions in the highlighted group below?

  • Target
  • Context
  • Process
  • Criteria
A

CRITERIA FRAME:

  1. Are you resourceful enough to make this happen? Do you have the external resources? Do you have the internal resource you need? (REPEAT) #4: Experience; #5: Change and #6: Confrontation
  2. Is it ecological, holistic, realistic? Fit systems of your life? Aligned with everything in you? #3: Plan and #5: Change
  3. Is it compelling? Attractive? Do you have big enough intention? (REPEAT)
  4. Are you going to do this? **#2: Decision **
  5. How will you know you have achieved it? What evidence will indicate to you to stop? #1: Clarity; #2: Decision** and **#3 Plan
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6
Q

What is semantic space and how is it important in coaching?

A

Semantic space refers to

  1. How we externalize our inner mapping, our mental models and representations. We put things— beliefs, future, past, present, scales in the physical space around us
  2. We then show it in our actions, gestures, where we look, etc.
  3. Watching where a person looks and how he or she gestures and simultaneously speak enables us to see, recognize, and work with semantic space.
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7
Q

What are the 7 models of Meta-Coaching?

A
  1. NLP Communication Model
  2. Meta-States Model
  3. Matrix Model
  4. Axes of Change Model
  5. Benchmarking Model
  6. Self-Actualization Model
  7. Facilitation Model.
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8
Q

There are 18 Well-Formed Outcome questions. They can be grouped into 4 groups. What are the questions related to the questions in the highlighted group below?

  • Target
  • Context
  • Process
  • Criteria
A

TARGET:

  1. What do you want?
  2. What do you see, hear, feel?
  3. Why do you want that? What will it get you? (REPEAT)
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9
Q

What are the 3 key actions or activities of a Neuro-Semantist?

A

On the meaning axis:

  1. Create great, inspiring and robust meaning and
  2. Eliminate or suspend dis-empowering meaning

On the performance axis:

  1. Actualize meaning into performance (the mind-to-muscle process).
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10
Q

There are 18 Well-Formed Outcome questions. They can be linked to the 1 + 8 “what’s”. What are the questions related to the highlighted group below?

  • The BIG what
  • The what of intentionality
  • The what of context
  • The what of process
  • The what of responsibility
  • The what of accountability
  • The what of resources
  • The what of criteria and alignment
  • The what of evidence
A

PROCESS: Well developed plan?

  1. Do you know how to do this? What do you have to do to obtain this?What actions? How many?
  2. Are you able to do this?
  3. Can you?
  4. Have you?
  5. How many parts are there to this action?
  6. Do you have a plan or strategy?
  7. Anything stopping you?
  8. Do you have milestones? A way to gather feedback? How will you monitor your progress?
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11
Q

How does Meaning/ Performance Axes define “facilitation” in Meta-Coaching?

A

It defines facilitation as

  1. Having a compassionate challenging style
  2. Compassion on the meaning axis for the client and
  3. Challenging on the performance

Or to use the words of Graham Richardson, to be “ruthlessly compassionate”.

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12
Q

What are the two loops of communication? What are their directions?

A
  1. The horizontal loop:
    • Information in from outside; energy out in response
    • The sensory-based Stimulus-Response loop
  2. The vertical loop:
    • Information in from own (i.)thinking and (ii.) concluding; energy out into body as (i.) emotions and (ii.) responses
    • The evaluative based thinking-feeling loop
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13
Q

In the Facilitation Model, what skills are on the Performance Axis?

A
  1. Questioning,
  2. Meta-Questioning,
  3. Giving feedback,
  4. State Induction.
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14
Q

How is Meta-Coaching defined?

A

Coaching is:

  1. the art of facilitating
  2. an individual or organization
  3. to a specific agreed upon outcome
  4. via a ruthlessly compassionate conversation
  5. that flushes out the core of meanings of the client
  6. and identifies and mobilizes inner and outer resources
  7. to develop, unleash, and actualize the client’s potentials for achieving his or her dreams
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15
Q

In Meta-Coaching, “When” do you do what you do and what model informs this approach?

A

When? Time the conversation according to:

  1. Client readiness for change and self-actualisation
  2. Stage of development
  3. Preparation for transformation
  4. Where client is in process of change

Model: Axes of Change

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16
Q

How is self-actualization defined using the Meaning—Performance axes?

A

Self-actualization is:

  1. The synergy of meaning and performance,
  2. When you actualize your highest and best it is a performance that is highly meaningful to you.
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17
Q

What does it mean to “hold a frame?”

A
  1. Repeat back a statement that the client has used and ask him/her to respond to it
  2. Taking something from client, repeating it, and then using it as a classification or category.

Examples: (1.) You said, ‘if it was possible, you’d give it a go.’ Tell me what you think of that idea of “if it was possible.” What does “if it is possible” mean to you?; (2.) You said it’s scary because you might fail. So in your mind “fail” or “failure” is a category that you use to sort out things.

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18
Q

In Meta-Coaching, “Why” do you do what you do and what model informs this approach?

A

How? Use **theoretical frameworks/psychological models **re

  1. Facilitation of self-actualisation

Model: Self-Actualisation Psychology

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19
Q

There are 18 Well-Formed Outcome questions. They can be linked to the 1 + 8 “what’s”. What are the questions related to the highlighted group below?

  • The BIG what
  • The what of intentionality
  • The what of context
  • The what of process
  • The what of responsibility
  • The what of accountability
  • The what of resources
  • The what of criteria and alignment
  • The what of evidence
A

CRITERIA FRAME: What willl fully satisfy your values, vision, intentionality, mission and identity?

  1. Are you resourceful enough to make this happen? Do you have the external resources? Do you have the internal resource you need? (REPEAT)
  2. Is it ecological, holistic, realistic? Fit systems of your life? Aligned with everything in you?
  3. Is it compelling? Attractive? Do you have big enough intention? (REPEAT)
  4. Are you going to do this? * *
  5. How will you know you have achieved it? What evidence will indicate to you to stop?
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20
Q

There are 18 Well-Formed Outcome questions. They can be linked to the 1 + 8 “what’s”. What are the questions related to the highlighted group below?

  • The BIG what
  • The what of intentionality
  • The what of context
  • The what of process
  • The what of responsibility
  • The what of accountability
  • The what of resources
  • The what of criteria and alignment
  • The what of evidence
A

Are you resourceful enough to make this happen? Do you have the external resources? Do you have the internal resource you need?

If not sure what you need, check process and criteria again!

External resources such as:

  1. Time
  2. Money
  3. Personnel
  4. Knowledge

Internal resources such as:

  1. Courage
  2. Determination
  3. Resilience
  4. Knowledge, Skills or Attitudes
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21
Q

In Meta-Coaching, “Who” do you do that with and what model informs this approach?

A

What? Read different clients in terms of

  1. States
  2. Meta-states
  3. Frames
  4. Meta-programs

Model: Meta-Programs Model

22
Q

What is the 8th model of Meta-Coaching?

A

Meta Programs

23
Q

There are 18 Well-Formed Outcome questions. They can be linked to the 1 + 8 “what’s”. What are the questions related to the highlighted group below?

  • The BIG what
  • The what of intentionality
  • The what of context
  • The what of process
  • The what of responsibility
  • The what of accountability
  • The what of resources
  • The what of criteria and alignment
  • The what of evidence
A
  • Are you able to do this? Can you do this?

Knowing whose problem it is. If answer is that you can do nothing or very little, that is the problem!

24
Q

There are 18 Well-Formed Outcome questions. They can be linked to the 1 + 8 “what’s”. What are the questions related to the highlighted group below?

  • The BIG what
  • The what of intentionality
  • The what of context
  • The what of process
  • The what of responsibility
  • The what of accountability
  • The what of resources
  • The what of criteria and alignment
  • The what of evidence
A
  • How will you know you have achieved it? What evidence will indicate to you to stop?

What will be present / what external evidence will occur to prove to you (and others) that you have succeeded? That you can stop pursuing goal and start enjoying attainment!

25
Q

There are 18 Well-Formed Outcome questions. They can be grouped into 4 groups. What are typical conversations associated with not being able to answer the questions in the highlighted group below?

  • Target
  • Context
  • Process
  • Criteria
A

TARGET:

  1. What do you want? #1: Clarity
  2. What do you see, hear, feel?
  3. Why do you want that? What will it get you? (REPEAT) #1: Clarity; #2: Decision Is it important (enough)?
26
Q

There are 18 Well-Formed Outcome questions. They can be grouped into 4 groups. What are the questions related to the questions in the highlighted group below?

  • Target
  • Context
  • Process
  • Criteria
A

CRITERIA FRAME:

  1. Are you resourceful enough to make this happen? Do you have the external resources? Do you have the internal resource you need? (REPEAT)
  2. Is it ecological, holistic, realistic? Fit systems of your life? Aligned with everything in you?
  3. Is it compelling? Attractive? Do you have big enough intention? (REPEAT)
  4. Are you going to do this? * *
  5. How will you know you have achieved it? What evidence will indicate to you to stop?
27
Q

What are the 8 roles of change?

A
  1. Challenger and Awakener,
  2. Prober and Provoker,
  3. Co-Creator and Actualizer,
  4. Reinforcer and Tester.
28
Q

There are 18 Well-Formed Outcome questions. They can be grouped into 4 groups. What are the criteria related to the questions in the highlighted group below?

  • Target
  • Context
  • Process
  • Criteria
A

TARGET:

  1. What do you want? Stated positively
  2. What do you see, hear, feel? Empirical
  3. Why do you want that? What will it get you? (REPEAT) Compelling
29
Q

What 5-part question is a test if coaching is systematic?

A

How do you know:

  1. What to do
  2. When
  3. With whom
  4. How, and
  5. Why
30
Q

What are the 7 distinctions in the Meta-Coaching definition?

A

Coaching is:

  1. the art of facilitating - Facilitating, not consulting, teaching, doing therapy, counseling, mentoring. Facilitation Model
  2. an individual or organization - Individual and group coaching
  3. to a specific agreed upon outcome - Using Well-Formed Outcome process to generate a KPI: Key Performance Indicator for measurement
  4. via a ruthlessly compassionate conversation - An intimate and open relationship created by care (even love) and toughness (confrontation)
  5. that flushes out the core of meanings of the client - The frame (interpretation, mental model, meaning) is always the real issue, not the experiences or emotions
  6. and identifies and mobilizes inner and outer resources - People are not broken, but have potential resources for being their best self and actualizing their highest and best
  7. to develop, unleash, and actualize the client’s potentials for achieving his or her dreams - The self-actualization drive within moving clients to become fully alive/ fully human and performing their highest meanings
31
Q

In Meta-Coaching, “What” do you do and what model informs this approach?

A

What? In a conversation

  1. Use questions and meta-questions to get to the person’s meanings, and
  2. Access and mobilize resources to achieve an outcome

Model: Seven (+3) Kinds of Conversations

32
Q

There are 18 Well-Formed Outcome questions. They can be grouped into 4 groups. What are the questions related to the questions in the highlighted group below?

  • Target
  • Context
  • Process
  • Criteria
A

PROCESS:

  1. Do you know how to do this? What do you have to do to obtain this?What actions? How many?
  2. Are you able to do this?
  3. Can you?
  4. Have you?
  5. How many parts are there to this action?
  6. Do you have a plan or strategy?
  7. Anything stopping you?
  8. Do you have milestones? A way to gather feedback? How will you monitor your progress?
  9. Are you resourceful enough to make this happen? Do you have the external resources? Do you have the internal resource you need? (REPEAT)
33
Q

There are 18 Well-Formed Outcome questions. They can be grouped into 4 groups. What are typical conversations associated with not being able to answer the questions in the highlighted group below?

  • Target
  • Context
  • Process
  • Criteria
A

PROCESS:

  1. Do you know how to do this? What do you have to do to obtain this?What actions? How many? #1: Clarity; #3: Plan and #4: Experience
  2. Are you able to do this? #1 Clarity and #5: Change
  3. Can you?
  4. Have you?
  5. How many parts are there to this action? #3: Plan
  6. Do you have a plan or strategy? #3: Plan
  7. Anything stopping you?
  8. Do you have milestones? A way to gather feedback? How will you monitor your progress? #1: Clarity and #3: Plan
  9. Are you resourceful enough to make this happen? Do you have the external resources? Do you have the internal resource you need? (REPEAT) #4: Experience; #5: Change and #6: Confrontation
34
Q

What are the 8 matrices in the Matrix Model?

A

Three processes matrices:

  1. Meaning,
  2. Intention and
  3. State

And five content matrices:

  1. Self,
  2. Power,
  3. Others,
  4. Time, and
  5. World.
35
Q

There are 18 Well-Formed Outcome questions. They can be linked to the 1 + 8 “what’s”. What are the questions related to the highlighted group below?

  • The BIG what
  • The what of intentionality
  • The what of context
  • The what of process
  • The what of responsibility
  • The what of accountability
  • The what of resources
  • The what of criteria and alignment
  • The what of evidence
A
  • What do you want?

The direction, focus, target you are seeking to hit. Everytime you hit a snag in the pathway - you have a smaller what!

36
Q

What are the 5 core skills of the helping professions?

A
  1. Consulting - Giving advice
  2. Mentoring - Guiding
  3. Therapy - Healing or Fixing or Reparenting
  4. Training - Teaching
  5. Coaching - Process facilitation
37
Q

What are the 5 steps in the process of meta-stating?

(7 with Colin’s additional steps)

A
  1. Awareness of primary state to texture / make more resourceful
  2. Access and anchor a resource state
  3. Amplify that resource state
  4. Apply resource to another state
  5. Analyze the ecology and quality
  6. Appropriate to one’s future and specific contexts
  7. Accelerate in your behavior
38
Q

There are 18 Well-Formed Outcome questions. They can be grouped into 4 groups. What are the criteria related to the questions in the highlighted group below?

  • Target
  • Context
  • Process
  • Criteria
A

CONTEXT:

  1. Where do you want this? Place
  2. When do you want it? When is it possible to achieve this? Time frame
  3. With whom will you do this, if anyone? Relationships
39
Q

There are 18 Well-Formed Outcome questions. They can be linked to the 1 + 8 “what’s”. What are the questions related to the highlighted group below?

  • The BIG what
  • The what of intentionality
  • The what of context
  • The what of process
  • The what of responsibility
  • The what of accountability
  • The what of resources
  • The what of criteria and alignment
  • The what of evidence
A
  • Why do you want that? What will it get you?

Is it big enough? Is it strong enough? If not, your first problem is intentionality!

40
Q

There are 18 Well-Formed Outcome questions. They can be grouped into 4 groups. What are typical conversations associated with not being able to answer the questions in the highlighted group below?

  • Target
  • Context
  • Process
  • Criteria
A

CONTEXT:

  1. Where do you want this? #1: Clarity; #2: Decicion** and **#3: Plan
  2. When do you want it? When is it possible to achieve this? #1: Clarity; #2: Decicion and #3: Plan - develop a time-line and a schedule for it
  3. With whom will you do this, if anyone?* #1: Clarity; #2: Decicion* and #3: Plan
41
Q

What are the 7 types of coaching conversations you can have?

(10 with the 3 Group Coaching conversations from MC Reflections #6 of 2013)

A
  1. Change
  2. Clarity
  3. Confrontation
  4. Decision
  5. Experience (or Resource)
  6. Mediation
  7. Planning

3 from Group Coaching

  1. Meta-Conversation
  2. Rounds Conversation
  3. Problem-Solving Conversation
42
Q

What are 10 basic meta-questions that is in the manual?

A
  • Remember,
  • Believe,
  • Value,
  • Intention
  • Permit / Prohibit,

“Remember to Believe in the Value of Intention - if you Permit and not Prohibit”

  • Expect.
  • Decide,
  • Identity,
  • Metaphor,
  • Imagine,

“Expect results if you Decide on action, Imagine the outcome, link it to a Metaphor and make it part of your Identity”

43
Q

There are 18 Well-Formed Outcome questions. They can be linked to the 1 + 8 “what’s”. What are the questions related to the highlighted group below?

  • The BIG what
  • The what of intentionality
  • The what of context
  • The what of process
  • The what of responsibility
  • The what of accountability
  • The what of resources
  • The what of criteria and alignment
  • The what of evidence
A
  • Do you have milestones? A way to gather feedback? How will you monitor your progress?

To be able to receive appropriate feedback to shape behaviour to reach outcome!

44
Q

What does it mean to “follow the energy” through the system? What model does that involve?

A

Matrix model

  1. Following the (i.) thinking, (ii.) feeling, (iii.) relating, (iv.) concluding, (v.) meaning-making, etc.
  2. By (i.) identifying language (linguistics) and gestures and (ii.) relating them to the sub-matrice which they indicate have been activated
  3. And address activated matrix by pacing (matching) the language you use with the client’s.
45
Q

There are 18 Well-Formed Outcome questions. They can be grouped into 4 groups. What are the questions related to the questions in the highlighted group below?

  • Target
  • Context
  • Process
  • Criteria
A

CONTEXT:

  1. Where do you want this?
  2. When do you want it? When is it possible to achieve this?
  3. With whom will you do this, if anyone?
46
Q

What is the form and structure of the Facilitation Model?

A
  1. It is structured on the Meaning/ Performance axes with facilitation skills of
  2. Listening, supporting, and receiving feedback on the meaning axis
  3. Questioning, meta-questioning, and giving feedback on the performance axis, and
  4. State induction in the middle (a synthesizing factor)
47
Q

There are 18 Well-Formed Outcome questions. They can be grouped into 4 groups. What are the criteria related to the questions in the highlighted group below?

  • Target
  • Context
  • Process
  • Criteria
A

PROCESS:

  1. Do you know how to do this? What do you have to do to obtain this?What actions? How many? Actions
  2. Are you able to do this? Intrinsic / self-initiated
  3. Can you? Capability / skill
  4. Have you? Attempts
  5. How many parts are there to this action? Steps and Stages
  6. Do you have a plan or strategy? Plan
  7. Anything stopping you? Interferences
  8. Do you have milestones? A way to gather feedback? How will you monitor your progress? Feedback / milestones
  9. Are you resourceful enough to make this happen? Do you have the external resources? Do you have the internal resource you need? (REPEAT) Resources
48
Q

What are the 5 helping professions?

A

In diagram used to define coaching:

  1. Consulting
  2. Mentoring
  3. Therapy or Counseling
  4. Training
  5. Coaching
49
Q

There are 18 Well-Formed Outcome questions. They can be grouped into 4 groups. What are the criteria related to the questions in the highlighted group below?

  • Target
  • Context
  • Process
  • Criteria
A

CRITERIA FRAME:

  1. Are you resourceful enough to make this happen? Do you have the external resources? Do you have the internal resource you need? (REPEAT) Resources
  2. Is it ecological, holistic, realistic? Fit systems of your life? Aligned with everything in you? Ecological
  3. Is it compelling? Attractive? Do you have big enough intention? (REPEAT) Compelling
  4. Are you going to do this? * Decision*
  5. How will you know you have achieved it? What evidence will indicate to you to stop? Evidence procedure
50
Q

There are 18 Well-Formed Outcome questions. They can be linked to the 1 + 8 “what’s”. What are the questions related to the highlighted group below?

  • The BIG what
  • The what of intentionality
  • The what of context
  • The what of process
  • The what of responsibility
  • The what of accountability
  • The what of resources
  • The what of criteria and alignment
  • The what of evidence
A

CONTEXT: Context of your desired outcome?

  1. Where do you want this?
  2. When do you want it? When is it possible to achieve this?
  3. With whom will you do this, if anyone?
51
Q

What are the 1 +8 “What’s” linked to the 18 Well-Formed Outcome questions?

A

The BIG “what” and

  1. The what of intentionality
  2. The what of context
  3. The what of process
  4. The what of responsibility
  5. The what of accountability
  6. The what of resources
  7. The what of criteria and alignment
  8. The what of evidence

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