Account Management Flashcards
1
Q
What do you need to understand with client accounts?
A
Who is the key contact/champion?
Why did they buy UpSlide in the first place?
How high is their aARR? Could we expand? Or do we need to do some r&r?
2
Q
How can you approach expansion conversations?
A
Discount pricing by expansion?
Helping other teams work better?
Marketing?
3
Q
What is an assumption you can make about these accounts?
A
They all live and breathe MS Office. The chances are that other teams are going to need efficiency gains.
4
Q
A
