Abnormal Emergency Procedures Flashcards
What PA will the captain make in relations to an abnormal event on ground or in flight?
“This is the captain, Cabin Manager to the Cockpit immediately”
what is the responsibility of SCCM and CC when hearing the PA “This is the captain, Cabin Manager to the Cockpit immediately”?
SCCM - Enter the FD and receive the NITS Briefing from the Captain
CC - the minimum CC are required to stop all duties and head straight to their stations and stand by for further instruction
Ad CC - required to report to the SCCM station to receive the NITS briefing from the SCCM
What is the purpose of a NITS briefing? and when can it be used?
structured method of communication between the flight crew and cabin crew under captains discretion
non emergency, abnormal event or emergency situation
What does NITS stand for?
N - Nature of the abnormal event or emergency situation
I - Intention of the commander (landing at … what type of landing?)
T - Time available before touch down
S - Special Instructions
Is the SCCM required to repeat the NITS briefing back to the flight crew?
Yes, to ensure they have an understanding of the situation.
What is the step by step process after the SCCM receives the NITS briefing from the Flight deck?
- SCCM will make an ALL ATTENDANT CALL to each crew station
- SCCM will request an individual confirmation from all CC (horse shoe pattern) “L2 present, L3 present …”
- SCCM will communicate the NITS briefing clear and in a calm manner
- This is now the time for CC to ask questions
Definition of Incapacitation for CC
Incapacitation is the inability to perform their normal duties or abnormal emergency duties
what is the definition for an unplanned emergency
Unplanned emergencies are taken place when there is NOT enough time to brief the passengers and prepare the cabin for a possible evacuation.
When can an unplanned emergency be taken place?
On the ground or on water - ditching prior to take off and during the approach and landing phases
How will cabin crew know when there is an unplanned (possible) emergency?
when the Flight Deck makes the PA “This is the Captain, Attention Crew at Stations” x2
What are the three types of “GROUND” unplanned emergencies?
- Tailpipe Fire
- Rejected Take off
- Abnormal Aircraft Altitude
What is a tailpipe fire?
an internal fire within the engine which occurs at engine start or shut down
what is a rejected take off?
occurs on take off roll when the aircraft decelerates and an obvious strain on seatbelts may be experienced
what is an abnormal aircraft altitude?
occurs on take off or landing when suddenly the nose/main gears collapses or the aircraft encounters runway excursions and veers off the runway.
CC in this moment should adopt the brace position and brace commands “BRACE BRACE”
when can an unplanned “in flight” emergency be taken place? (2 answers)
- Immediately after take off
- Immediately before landing
What is a planned emergency?
Take place when there is enough time for the flight deck to communicate/brief with the cc and passengers for an emergency landing and possible evacuation
when do planned emergencies usually take place?
cruise phase of flight
what PA would the flight deck make for a planned emergency? and the responsibilities afterwards?
“This is the Captain, CM to the cockpit immediately”
SCCM will repeat the NITS brief back to FD for confirmation. Then will do the all attendant call back to all CC members and prepare the pre landing duties
what are the pre landing duties required
- Secure designated area.
(sharp objects, high heels, bags and loose items that are possible obstructions - into OHSC, Electrical equipment in galleys switched off, PEDs disconnected … - Select, Brief and Reseat an ABP
- Prepare and Stow survival items
- Secure yourself
- Pass Cabin Secure
(SCCM will conduct a LCCC - cabin ready)
Upon hearing the command “This is the captain, Attention CC at Stations”
what are the duties of the CC member?
- Stop all activities and return to their station
- Fasten seat belt low and tight
- Don PBE - if needed or advised
- go through 30 second ALERT review
How long to impact when hearing the command “This is the captain, Attention CC at Stations”
2 minutes before impact
How long to impact when hearing the command “This is the captain, brace brace”
30 seconds before impact
what are the duties for cc when hearing the brace command
- adopt brace position
- instruct passengers BRACE BRACE until the aircraft comes to a complete stop
What are the Post Landing Duties: Ground
Once the Captain gives the PA “This is the captain, Attention Crew at Stations”
- CC will unfasten their seatbelt, stand and evaluate both the inside and outside conditions.
- They will communicate this with either a thumbs up (clear) or thumbs down (not clear) and vocalise “My exit is clear! … my exit is not clear”
- CC wait for the NEXT COMMAND
Second PA - “This is the Captain, Normal Procedures, Normal Operations. Passengers Remain Seated”
- CC shall remain at their station waiting for further instruction from the captain or SCCM
- If no command is given, CC shall attempt to call the flight deck to see if they are okay.
- Once given the command to evacuate, cabin crew will start their evacuation