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Front Office > Abbreviations > Flashcards

Abbreviations Flashcards

1
Q

IATA

A

International air transport association

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2
Q

IAPA

A

International airlines passengers association

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3
Q

HSE

A

Hotel safety executive

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4
Q

IAAI

A

International airlines authority of India

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5
Q

FFC

A

Fruits flowers and cookies

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6
Q

RNA

A

Room not assigned

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7
Q

MOD

A

Manager on duty

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8
Q

PCO

A

Public call office

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9
Q

DND

A

Do not disturb

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10
Q

CAS

A

Call accounting system

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11
Q

ISD

A

International subscriber dialing

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12
Q

STD

A

Subscriber trunk dialing

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13
Q

EPABX

A

Electronic private automatic branch exchange

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14
Q

PBX

A

Private branch exchange

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15
Q

OOO

A

Out of order

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16
Q

DL

A

Double lock

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17
Q

R

A

Revenue

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18
Q

O

A

Occupied

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19
Q

V

A

Vacant

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20
Q

RR

A

Rack rate/ room rate

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21
Q

BTC

A

Bill to company

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22
Q

GWB

A

Guest weekly bill

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23
Q

AV

A

Allowance voucher

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24
Q

IT

A

International tourist

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25
Q

DT

A

Domestic tourist

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26
Q

HWC

A

Handle with care

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27
Q

TAAI

A

Travel agents association India

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28
Q

RevPAR

A

Revenue per available room

29
Q

GRR

A

Guest room revenue

30
Q

ARR

A

Average room revenue

31
Q

NRR

A

Net room revenue

32
Q

HC

A

House Count

33
Q

SB

A

Scanty baggage

34
Q

GDS

A

Global distribution system

35
Q

IRS

A

Instant reservation system

36
Q

CRS

A

Central reservation system

37
Q

DOD

A

Date of departure

38
Q

DOA

A

Date of arrival

39
Q

ED

A

Expected departure

40
Q

EA

A

Expected arrival

41
Q

DG

A

Distinguished guest

42
Q

FRRO

A

Foreign regional registration office

43
Q

CIP

A

Commercially important person

44
Q

GM

A

General manager

45
Q

EM

A

Executive manager

46
Q

TA

A

Travel agent

47
Q

EB

A

Extra bed

48
Q

HRACC

A

Hotel and restaurant approval classification committee

49
Q

FHRAI

A

Federation of hotel and restaurant association of India

50
Q

ST

A

Sales tax

51
Q

SC

A

Service charge

52
Q

HET

A

Hotel expenditure tax

53
Q

LT

A

Luxury tax

54
Q

EMT

A

Early morning tea

55
Q

KSTDC

A

Karnataka state tourism development corporation

56
Q

ITDC

A

Indian tourism development corporation

57
Q

CVGR

A

Company volume guaranteed rate

58
Q

GRC

A

Guest registration card

59
Q

DFIT

A

Domestic free individual traveler

60
Q

FFIT

A

Foreign free individual traveler

61
Q

FIT

A

Free individual traveler

62
Q

GIT

A

Group inclusive tour/ group inclusive tariff

63
Q

NCR

A

National cash register

64
Q

VAT

A

Value added tax

65
Q

UM

A

Under maintenance

66
Q

POS

A

Point of sale

67
Q

AAI

A

Airport authority of India

68
Q

MICE

A

Meetings, Incentives, Conferences, and Exhibitions.

Front Office (10 decks)

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