A3

Question 1

what is discrimination

Answer 1

when someone treats you worse or less favourably than others because of a characteristic

Question 2

what is indirect discrimination

Answer 2

when a organisations practices/policies or rules have a word effect on some people than others

Question 3

equality act protects people by …..

Answer 3

employers
education providers
transport services
public bodies
health and social care providers

Question 4

characteristics protected by equality act

Answer 4

marriage/civil partnership
disability
race
age
gender or gender reassignment
religion and beliefs
pregnancy and maternity
sexual orientation

Question 5

what is empowerment

Answer 5

Empowerment means giving individuals information and support so they can take informed decisions and make choices about their lives in order to live as independently as possible.

Question 6

possible risk in care

Answer 6

abuse by other service users and/or staff
inadequate supervision of facilities
lack of illness prevention measures
inadequate control of harmful substances

Question 7

managing risks in care

Answer 7

risk assessment to identify possible sources of harm
staff training to manage risks
appropriately qualified staff
staff must have DBS clearance

Question 8

barriers to incident reporting

Answer 8

incident or accident is seen as not important at the time
incident forms too long and requires a ,to of detail
care staff have other pressing duties

Question 9

problems with evidence (incident reporting)

Answer 9

inconsistent witness statements
lack of detail on statements
poor recall of events
low standard of written English

Question 10

four key procedures to complain

Answer 10

all fare settings must have them in place
all care settings must enable service users to access and use them
they are checked when care providers are inspected
they can lead to service improvements

Question 11

the right to complain

Answer 11

companies need to be health within an appropriate time frame
complaints to be taken seriously
full and thorough investigations of concerns raised

Question 12

data protection act 1998

Answer 12

controls how personal information is used by organisations , businesses and government

Question 13

how must data be used

Answer 13

fairly and lawfully
used for limited and specific stated purposes
used in a way that is adequate , relevant and not excessive
accurate

Question 14

protection

Answer 14

there is strong legal protection on
your ethnic background , political opinion , religious beliefs , health

Question 15

how is confidentiality ensured

Answer 15

by applying the requirements of the data protection act 1998
by adhering to legal and workplace requirements
securely recording ,storing and retrieving medical and personal information

Question 16

confidentiality

Answer 16

means restricting access to information about a service user to individuals who are involved in care unless permission to disclose is given by service user

Question 17

safeguarding

Answer 17

maintaining service user confidentiality is part of safeguarding practice so that the client is protected from harm and abuse
health and wellbeing promoted

Question 18

examples of professional bodies

Answer 18

the royal college of nursing
nursing midwifery council
health and care professions council

Question 19

regulation of workers

Answer 19

follow codes of professional conduct
revalidation procedures are followed
whistleblowing

Question 20

safeguarding children

Answer 20

protect children from maltreatment
prevent impairment of children health and development
protect children of infection

Question 21

LOCAL SAFEGUARDING CHILDREN BOARD

Answer 21

children act 2004 requires every local authority to have a local safeguarding children board
make sure everyone understands how important is to keep children safe
report to department of health
listen to children view and ideas