A Flashcards
Accounts payable
Money an organization owes its vendors and suppliers.
Accounts receivable
Money an organization’s customers owe the organization.
Active listening
Communication technique to increase the engagement between communicators and their audiences. It involves two-way communication and attention to nonverbal signs that indicate interest and reactions to the message and speaker
ADA Amendments Act (ADAAA)
Amendments to U.S. Americans with Disabilities Act covering the definition of individuals regarded as having a disability, mitigating measures, and other rules to guide the analysis of what constitutes a disability.
ADDIE model
Instructional systems design framework consisting of five steps that guide the design and development of learning programs. Analysis, Design, Development,
Implementation, Evaluation
Adverse impact
Type of discrimination that results when a policy that appears to be neutral has a discriminatory effect; also known as disparate impact.
Affinity diagramming
Data-sorting technique in which a group categorizes and subcategorizes data until relationships are clearly drawn.
Age Discrimination in Employment Act (ADEA)
U.S. act that prohibits discrimination in the workplace on the basis of age.
Alternative dispute resolution (ADR)
Umbrella term for the various approaches and techniques, other than litigation, that can be used to resolve a dispute.
Amendment
Modification of the U.S. Constitution or a U.S. law.
Americans with Disabilities Act (ADA)
U.S. act that prohibits discrimination against a qualified individual with a disability because of his/her disability.
Annualized loss expectancy (ALE)
Expected monetary loss for an asset due to a risk over a one-year period; calculated by multiplying single loss expectancy by annualized rate of occurrence. SLE/ARO
Applicant tracking system (ATS)
Software application that automates organizations’ management of the recruiting process (such as accepting application materials, screening applicants, etc.).
Apprenticeship
Related to technical skills training; often a partnership between employers and unions.
Arbitration
Method of dispute resolution by which disputing parties agree to be bound by the decision of one or more impartial persons to whom they submit their dispute for final determination.
