9Cs of Communication, Process of Communication

Question 1

Proponent of 9Cs

Answer 1

Chez Misko, CEO Wisconsin Athletic Club

Question 2

9 Cs

Answer 2

Congruency,Conciseness, Clarity, Consistency, Conidering your Audience, Content, Checking for understanding, Choosing the right medium, Common language

Question 3

Conciseness

Answer 3

you have to avoid including words or actions that add no value to message. Nothing more nothing less

Question 4

Clarity

Answer 4

clear. avoiding being vague

Question 5

Considering your Audience

Answer 5

before starting, undergo Audience analaysis

Question 6

Content

Answer 6

one of the key ingredients of communication

Question 7

Checking for understanding

Answer 7

you find ways to know their understanding

Question 8

Choosing right medium

Answer 8

Finding appropriate medium ti be used, speech, etc

Question 9

Common language

Answer 9

should share same language

Question 10

Process of Communucation how many stages

Answer 10

6 and divided into two

Question 11

Example

Answer 11

-Ana is having a beef with Mark because mark doesn’t cooperate in group acts
-Ana thinks of confronting Mark using Native Language
-Ana says “Mark, isa kang pabigat”
-Mark hears what ana said
-Mark tries to understand what ana said and he became angry
- Mark then walked out/Mark shouted at Ana

Question 12

Channel

Answer 12

Sender’s choice whether verbal or non verbal

Question 13

Medium

Answer 13

Any physical means (ex. phone, face to face, stone)

Question 14

Idea

Answer 14

express desire for idea
“i think”

Question 15

Encoding

Answer 15

translate to thoughts and what medium and channel
“I deliberate”

Question 16

Transmission

Answer 16

gives the message
“I throw”

Question 17

Decoding

Answer 17

understanding
“i interpret”

Question 18

Feedback

Answer 18

response
“i react”