9.6 Flashcards
What is a key principle of effective planning?
Failing to plan is planning to fail.
What types of resources should be considered in planning?
Personnel/ equipment (spares)/ documentation, info, guidance/ facilities
Job cards/ task sheets?
Detail the type of tasks and provide references and additional info.
What should an engineer do if they are unsure about a task?
Consul written guidance material as colleagues may unintentionally provide incorrect information.
Why is repetitive tasks problematic for engineers?
They can lead to reduced arousal and attention, increasing the risk of complanceny.
What is a major danger of becoming too familiar with repetitive tasks?
May stop referring to maintenance manuals or job cards, risking missing changes in procedure.
What is visual inspection in aircraft maintenance?
It is the process of examining and evaluating the condition of an aircraft’s systems or components using the eye and sometimes aids like magnifiers and borescopes.
How can continues visual inspection affect concentration?
Long periods of instruction can lead to fatigue and decreased motivation, making it easier to overlook issue.
What are the examples of complex systems in large modern aircraft?
Flying controls/ landing gear/ air conditioning/ flight management computers/ fuel systems.
What role do B1 and B2 engineers play in maintaining complex systems?
Collaborate on systems that interface with cockpit controls.
What is communication?
Is the transmission of messages or signals from one location to another, requiring a common code for accurate interpretation between the sender and receiver.
What are the main modes of communication?
Verbal/written/handwritten/non-verbal
Why is feedback important in communication?
Feedback confirms that the receiver has understood the message as intended, ensuring effective communication.
Five elements of communication?
Transmit / encode / decode / receive / feedback.
How does non-verbal communication complement verbal communication?
Non-verbal cues can reinforce or alter the meaning of spoken words, often conveying more emotional weight.
