9.4 - Factors Affecting Performance Flashcards
How are the ICAO requirements enforced in the UK
Air Navigation Order 2016 No 765, part 4
What are the two aspects to fitness and health before starting there job and once employed
- Pre employment disposition
- Day-to-day fitness and health before
What should you do if you notice substandard performance or unusual behaviour in a team members
Notify management so that appropriate support and counselling action can be taken
What common sense steps can you take to maintain their fitness
- Regular well balanced diet
- Regular exercise
- Stop smoking
- Minimise alcohol
- Be wary of medication effects
What forms of stress are brought on by a stressor
- Acute stress (intense but brief)
- Chronic stress (recurring or long term)
What are the stressors
- Physical
- Psychology
- Reactive
Possible signs of stress
- Physiological
- Health
- Behavioural
- Cognitive
- Subjective
What causes domestic stress
Typically major life changes at home
Why can engineers experience work related stress
- The task or job being undertaken
- General working environment
What are the two ways of managing stress
- Defence Strategies
- Coping Strategies
What are good stress management techniques
- Relaxation Methods
- Regular Sleep and Meals
- Regular Exercise
- Counselling
What are time pressures
- Actual pressures
- Perceived pressures
- Self imposed pressures
- Management contractual pressures
What are the driving forces for an engineer
- Deadlines imposed on them
- Their responsibility to meet safety requirements
What is the result of excessive time pressures
It compromises the quality of work and leads to more mistakes
What can time pressures lead to
Corner cutting practices
What should people in charge of deadlines consider
- Prioritising work
- Time available to carry out work
- Availability of personal
- Appropriate staff
- Spares availability
If workload is subjective, how is it affected
- Nature of task
- The circumstances of the task performed
- The state of the employee
When does Overload occur
At high levels of work load
When does Underload occur
Low levels of work load
What does lack of sleep lead to
Cumulative sleep deficit
How can you reduce sleep deficit
Only by sleep
What is the accepted rule of thumb for sleep
One hour of quality sleep is enough for 2 hours of activity
How long is a circadian Rhythm
Approximately 25 hours
What are the types of fatigue
- Psychological
- Subjective
What is psychological fatigue
The body’s need for replenishment and restoration
What is subjective fatigue
A person’s perception of how sleepy they feel
What is fatigue typically caused by
- Delayed sleep
- Sleep loss
- De synchronisation or normal circadian rhythm
- Concentrated periods of physical or mental stress
What is the most critical factor in fatigue related accidents
Time Since Awakening
What are the disadvantages of shift work
- Working unsociable hours
- Working when human performance is known to be poor
- Problems caused by desynchronisation of normal rhythms
Why can longer shifts be a better option for completing a task
Less opportunity for human error by spreading over shifts
What is Article 13, para 8 of the Uk Air Navigation Order
Cannot use licence whilst under the influence
Since 2004, what is the legal blood/alcohol level for an engineer
80mg/100ml of blood
How long after drinking can you work
8 hours or longer if drinking heavily
When getting new medication. What is it wise to do
Take the first does 24 hrs before working
Can pep pills be used if you’re tired
Pep pills cannot be permitted if coffee is insufficient.
