8: Six Cs Flashcards
described as diplomacy. It means showing concern for the reader. It promotes goodwill, a feeling of confidence based on honesty and reliable service.
COURTESY
means writing easy- - to- read and easy-to-understand messages.
CLARITY
Choice of words to convey a message. Readers have different perceptions of a word depending on their background information.
CONCRETENESS
Refers to the accuracy of the details of the message. Details involve the content and appearance of the message.
CORRECTNESS
answers the questions who, what, where, when, why and how.
COMPLETENESS
The writer ensures that the components of the message serve the purpose.
COMPLETENESS
Develop a clear and complete message so the reader will understand you.
COMPLETENESS
Show concern for the intended receiver.
COURTESY
Compose messages that are simple and easy to understand.
CLARITY
State what needs to be said in as few words as possible.
CONCISENESS
Convey a message with precise terms.
CONCRETENESS
Provide accurate details in an acceptable format
CORRECTNESS
Include all pertinent information.
COMPLETENESS
six cs
COURTESY
CLARITY
CONCISENESS
CONCRETENESS
CORRECTNESS
COMPLETENESS