8. INTERVIEW AND PHASES Flashcards
nursing interview is a communication process that has two focuses:
INTERVIEWING
nursing interview is a communication process that has two focuses:
Establishing rapport and a trusting relationship with the client to elicit accurate and meaningful information.
Gathering information on the client’s developmental, psychological, physiological, sociocultural, and spiritual status to identify deviations that can be treated with nursing and collaborative interventions or strengths that can be enhanced through nurse-client collaboration
The nurse reviews the medical record before meeting with the client.
Knowing some of the client’s already documented biographical information may assist the nurse with conducting the interview.
PREINTRODUCTORY PHASE
After introducing herself to the client, the nurse explains the purpose of the interview, discusses the types of questions that will be asked, explains the reason for taking notes, and assures the client that confidential information will remain confidential.
INTRODUCTORY PHASE
the nurse elicits the client’s comments about major biographical data, reasons for seeking care, history of present health concern, past health history, family history, review of body systems (ROS) for current health problems, lifestyle and health practices, and developmental level.
WORKING PHASE
the nurse summarizes information obtained during the working phase and validates problems and goals with the client. She also identifies and discusses possible plans to resolve the problem (client concerns and collaborative problems) with the client
SUMMARY AND CLOSING PHASE