8/22 Ch 3: Leadership Qualities...

Question 1

Churchill - Walking with Destiny (5)

Answer 1

1) Concise & Clear: use best possible word
2) Listen & Emote: pay attention to the sound of a sentence
3) Persuasion: make a steady accumulation of argument
4) Power of Stories: use analogies
5) Connection: connect to emotions

Question 2

vision

Answer 2

causes leader to accept his or her leadership duties

Question 3

genuine enthusiasm

Answer 3

important trait of a good leader; enthusiasm is a form of persuasiveness, causing others to become interested and willing to accept leader’s accomplishments

Question 4

stability

Answer 4

leaders should be emotionally stable to protect their objectivity and judgment

stable leaders do not:
become emotionally preoccupied or unstable
bring personal problems to work

Question 5

a caring leader must be (3)

Answer 5

patient and attentive
put the benefit of others before their own personal comfort
never bully, belittle, or diminish people

Question 6

confidence

Answer 6

gives leader inner strength to overcome challenges

Question 7

persistent leader

Answer 7

drive and determination to stick w/ difficult tasks

Question 8

vitality

Answer 8

strength and stamina are needed to fulfill leadership tasks
leaders full of vitality are vigorous, active, full of life, and active

Question 9

integrity

Answer 9

honesty, strength of character, courage

Question 10

triad of negative traits

Answer 10

narcissism - self-centeredness
machiavellianism - self-interest over moral behavior (lack of remorse)
psychopathology

Question 11

Barbara Kellerman’s 6 negative behaviors

Answer 11

incompetence
rigidity
intemperance
callousness
corruption
cruelty

Question 12

derailment patterns
derailed leaders exhibit 1+ behavioral patterns: (5)

Answer 12

failure to meet objectives
inability to build/lead a team
inability to build positive relationships
inability to adapt to change
inadequate preparation for promotion

Question 13

characteristics of followers that influence leadership process (2)

Answer 13

respect for authority
interpersonal trust

Question 14

modern leaders believe…

Answer 14

trust and respect are earned, not demanded

Question 15

principles of trust for leadership (6)

Answer 15

deal openly w/ everyone
consider all POVs
keep promises
give responsibility
listen to understand
care about people

Question 16

situational factors that effect leadership process (4)

Answer 16

size of org
social/psychological climate
patterns of employment
type/place/purpose of work

Question 17

crystallized intelligence

Answer 17

represents one’s lifetime intellectual attainments shown by vocabulary/ability; increases over time

Question 18

fluid intelligence

Answer 18

involves mental flexibility as shown by ability to process information and solve problems; reasoning, creative thinking. begins to decrease as we age

Question 19

leader-follower compatibility is based on 3 diff. leadership styles:

Answer 19

directive - leader-centered decision making

participative - leaders and followers share decision making

free-rein - follower-centered decision making

leaders must shift styles to meet the needs of diff employees/situations

Question 20

leadership is more…

Answer 20

art than science; more skill than knowledge; and difficult

Question 21

traditional duties (4) vs new demands (5)

Answer 21

• give orders
• implement plans
• manage ppl
• do things right and organized
• empower ppl
• generate ideas
• coach teams
• do the right thing
• develop ppl