7.4 Changes to Providers, and to Products and Services Flashcards

1
Q

How do individual savings accounts encourage people to save?

A

By offering a tax-free return

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2
Q

How much of savings interest earned on non-ISA products is tax-free for basic-rate taxpayers?

A

The first £1,000

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3
Q

How does the Help to Buy scheme offer help?

A
  • Equity loans

- Mortgage guarantee scheme (closed in 2016)

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4
Q

How do equity loans work in the Help to Buy scheme?

A
  • The government lends the borrower 20% of the purchase price of a new-build home, with no fees payable for the first five years of ownership
  • Borrowers put down a 5% cash deposit and borrow the remaining 75% from a lender
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5
Q

What is the limit on Help to Buy equity loans?

A

Properties with a maximum price of £600,000 in England

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6
Q

how do mortgage guarantee schemes in the Help to Buy scheme work?

A

The mortgage lender purchases a guarantee on the mortgage loans that it makes and offers mortgages that are 95% of the purchase price so consumer only needs a 5% cash deposit.

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7
Q

How do Help to Buy ISA’s differ from standard ISA’s?

A

For every £200 people save towards their first home in this ISA, the government will put in an extra £50, up to a maximum bonus of £3,000

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8
Q

What have changes to the providers operating in the UK and the products and services they offer been driven by?

A
  • Regulation
  • Market investigations
  • Economic conditions
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9
Q

Who was the Current Account Switch Service set up by and why?

A

The Payments Council to ensure that people can switch bank accounts quickly and easily

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10
Q

How long will account switching take under the Current Account Switch Service?

A

No more than 7 days

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11
Q

The CASS is backed by the CASS Guarantee which means what?

A

It will refund consumers any interest that they lose or pay and any charges that they may incur should the process go wrong

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12
Q

There is a redirection service that lasts how long after the switch date in the CASS?

A

13 months

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13
Q

What does the redirection service in the CASS mean?

A

Any payments made into or out of the old account by mistake will be transferred to the new account

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14
Q

What are challenger banks?

A

Smaller banks that challenge the dominance of the big five banks.

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15
Q

What are the advantages/impact of challenger banks for consumers?

A
  • Customers can pick a niche product and USP
  • More personalised service
  • Increased customer satisfaction
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16
Q

What are the disadvantages/impact of challenger banks for consumers?

A
  • Limited product portfolio
  • No branches - all digital
  • Customers don’t see point in switching
17
Q

What are the advantages/impact of challenger banks for the financial services industry?

A
  • Don’t have legacy issues
  • Tighter management structure - closer to customers
  • Pull factors for employees
18
Q

What are the disadvantages/impact of challenger banks for financial services industry?

A
  • Cost of entry for banks into current account market is high
  • High tax
  • Big 5 still control 90% of market