7 Tools of Quality Management Flashcards

1
Q

Check Sheet

A

A simple data collection tool used to gather and organize data in a systematic manner.
- Helps identify trends, patterns, and potential causes of problems.
- Commonly used for tallying defects, occurrences, or frequencies.

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2
Q

Pareto Chart

A
  • A graphical tool used to prioritize and focus efforts on the most significant factors contributing to a problem.
    • Utilizes the Pareto principle, where roughly 80% of effects come from 20% of causes.
    • Helps identify the “vital few” from the “trivial many” factors.
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3
Q

Cause-and-Effect Diagram

A
  • A visual tool used to identify and analyze potential causes of a problem or effect.
    • Organizes causes into categories such as people, methods, materials, machines, measurements, and environment (6M’s).
    • Facilitates brainstorming and root cause analysis.
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4
Q

Histogram

A
  • A graphical representation of data distribution, displaying the frequency or count of data values within predefined intervals or bins.
    • Helps visualize the shape, central tendency, and variability of a dataset.
    • Useful for identifying patterns and deviations in process performance.
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5
Q

Scatter Diagram

A
  • A graphical tool used to investigate and visualize the relationship between two variables.
    • Helps identify correlations, trends, and patterns in data.
    • Useful for identifying potential cause-and-effect relationships.
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6
Q

Control Chart

A
  • A statistical tool used to monitor and control process performance over time.
    • Displays data points plotted over time with control limits to detect variations and trends.
    • Helps distinguish between common cause and special cause variation.
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7
Q

Flowchart

A
  • A visual representation of the sequence of steps or activities in a process.
    • Helps identify inefficiencies, redundancies, and opportunities for improvement.
    • Facilitates communication, standardization, and documentation of processes.
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