7 Product/ Service Launch Flashcards

1
Q

What are the characteristics of an innovation?

A
  • create long-lasting competitive advantage
  • take place outside the daily routine
  • leads to creative destruction
  • success depends on different actors in- and outside the organization
  • processes are characterized by high uncertainty
  • is imitated
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2
Q

Which groups/ levels of adoption differentiates Roger?What are each groups characteristics and their function for the innovating company?

A
  • Innovators:
    • actively seek information, cosmopolitan social relationships, able to cope with uncertainty, have money, gatekeeping role in the flow of new ideas into a system
  • Early Adopters:
    • opinion leaders, integrated part of local social system, sought as “local missionary”, decreases uncertainty by adoption (“stamp of approval”)
  • Early Majority:
    • interact frequently with peers, seldomly opinion leaders, big group (1/3)
  • Late Majority:
    • adoption may be economic necessity or result of increasing peer pressures, system norms must favor the innovation
  • Laggards:
    • very localized, isolated in social network, past = point of reference, limited resources, suspicious of innovations
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3
Q

In which aspects differs Moore’s Innovation Curve from Roger’s?

A
  • Moore separates the market into:
    • early market (innovators & early adopters)
    • mainstream market (early majority, late majority & laggards)
  • Argumentation: early adopter categories are qualitatively different from later adoption categories, not just gradually, hence there is a “chasm” (=gap) between early and late adopters
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4
Q

Between which commercialization modes should be distinguished?

A

Commercialization by:

  • the innovator itself: use in own products/ processes/ services
  • a third party: (cross-)licensing, selling
  • hybrid strategy: spin-off
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5
Q

If the innovation is used in the innovators own product, what does it require and why does the innovator profit from employing this approach?

A
  • requires complementary assets, like:
    • production capacity
    • sales channels
    • brand recognition
    • rights to complementary technologies
  • innovator profits due to:
    • improved product quality
    • product differentiation
    • lower costs
    • entry into new markets
    • increased use of an innovation
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6
Q

If the innovation is licensed or sold, what does it require and what is a good example for a very profitable licensind/ selling setting?

A
  • requires:
    • strong patent protection or other IPRs
    • considerable resources
    • markets for technology
  • => difficult to implement especially for small firms
  • best practice example: IBM made > US 1.25 billion with this strategy in 2011
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7
Q

Why are markets for technology illiquid?

A
  • Technology and Knowledge are hard to value
  • High search and transaction costs
  • value of knowledge is subject to strong complementarities and portfolio effects -> reduced number of potential buyers
  • transaction is faciliated by IPRs, these are hard to achieve for small-firms
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8
Q

When is an spin-off used to get rid of the innovation? And how does the innovator profit?

A
  • usually a spin-off is chosen in case of:
    • a misfit (climate/ strategic/ resource-related)
    • focus on core business
  • the innovator profits:
    • because the innovations can be tested at the real market at relatively low cost
    • the external partner assumes the main risk
    • by financial benefits
    • by retaining the option to reintegrate the spin-off
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9
Q

Which three types of timing the entry can be distinguished?

A
  • First-movers: the first entrant to sell in a new product or service category
  • Early followers: entrants that are early to market, but not first
  • Late entrants: entrants that do not enter the market until the time the product begins to penetrate the mass market or later
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10
Q

What are advantages and disadventages of a first-mover strategy?

A
  • advantages:
    • brand loyalty and technology leadership
    • preemption of scarce resources
    • exploiting buyer switching costs
    • reaping increasing returns on investment
  • disadvantages:
    • R&D expenses
    • underdeveloped supply and distribution channels
    • immature enabling technologies and complements
    • uncertainty of customer requirements
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11
Q

Which factors influence the optimal timing of entry?

A
  • resources
  • reputation
  • customer preferences
  • USP
  • enabling techniques
  • complementary assets
  • competition
  • returns on adoption
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12
Q

Why do we care about ip rights?

A
  • Many intangible assets:
    • require upfront investment in production (e.g. innovation - R&D, reputation/ image - advertising cost)
    • are produced by non-altruistic individuals behaving in a profit-maximizing way in order to generate revenues from exploiting the intangibles (appropriate rents from intangible asset/ innovation)
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13
Q

Which types of IPRs exist and for what type of achievement are they rewarded?

A
  • Reward for:
    • technical-innovative achievement: patent, utility model
    • innovative design achievements: design
    • communicative-identifying achievements: trademark
    • innovative creative achievements: copyright
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14
Q

The underlying problem of IPR is the problem of appropriability, why?

A
  • Knowledge can be seen as a public good: non-rival, non-excludable
  • But: if third parties cannot be excluded, innovators cannot appropriate the returns from their R&D investments
    • they get access to intangible assets at low or even no cost
    • inital producer of intangible assets might not be able to appropriate enough rents to recoup cost of production
    • initial producer invests less than optimally in R&D
    • or might have no incentive to invest in R&D at all

=> IPRs can only partly restore the incentive to perform R&D, but it is also important to create a right balance between exclusion and diffusion.

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15
Q

What is a patent?

A
  • exclusion right
  • granted by a state for a technical invention that is new, based on inventive activity and industrial application
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16
Q

What can be protected by a patent?

A
  • subject of the law: technical inventions
  • substantive provisions: novelty, inventive activity, industrial application
  • protection excluded: discoveries, species of animals, methods of thinking
  • origin of the right: application and grant of the patent
  • where to apply: patent office
  • maximum duration: 20 years
  • substantive examination: yes
17
Q

What can be protected by a trademark?

A
  • subject of the law: signs capable of distinguishing the goods or services of one undertaking from those of other undertakings
  • substantive provisions: distinctiveness, not descriptive, not misleading
  • protection excluded: e.g. information about quality of goods or services
  • origin of the right: application and registry
  • where to apply: patent office
  • maximum duration: prolongable every 10 years
  • substantive examination: yes
18
Q

What can be protected by copyright?

A
  • subject of the law: e.g. literature, music, science
  • substantive provisions: creator of an original work
  • protection excluded: e.g., indefinite ideas
  • origin of the right: with the origin of the work
  • where to apply: copyright is automatic and need not to be obtained through official registration with any government office
  • maximum duration: until 70 years after the death of the creator
  • substantive examination: no
19
Q

Which functions does a patent fulfill?

A
  • incentive effect for inventors/ R&D performing firms
  • exclusion of competitors
  • raising rivals’ costs
  • bargaining chip
  • derived functions:
    • performance measurement
    • measurement of competitors activities/ strategic planning
    • technology database function
20
Q

What are benefits of a patent?

A
  • Benefits:
    • direct benefits:
      • use in own production without risk that a competitor receives the patent
      • licensing against cash
      • licensing against other patents
    • indirect benefits:
      • creation of costs for rivals
      • creation of entry barriers
      • image benefits, signalling
21
Q

What are costs of a patent?

A
  • process costs:
    • patent attorney
    • search costs
    • fees (patent office)
    • translation costs
  • other costs:
    • opportunity cost to secrecy or lead time
    • enforcement costs (monitoring, legal actions..)
22
Q

What is a trademark?

A

Signs capable of being protected as trademarks are any signs, particularly words, including personal names, designs, letters, numerals, sound marks, 3D configurations….which are capable of distinguishing the goods or services of one firm from those of others.

23
Q

Which types of trademarks exist?

A
  • words/ logos
  • personal
  • 3d configurations
  • smell marks
  • colors
  • sound marks
24
Q

For what purposes are trademarks especially important?

A
  • design-based product differentiation
  • mass-produced consumer products
  • services
25
Q

Which functions do trademarks fulfill? Are there any risks?

A
  • identification, recognition, distinction -> customer’s benefit
  • image function
  • allows a wide margin
  • barriers to market entry

risk:

  • imitation/ conterfeiting
  • if sth goes wrong the value of the brand might suffer enormeously
26
Q

What is a NDA/ CA, when is it used and which contents should be included?

A
  • if you have an invention and wish to share it with a potential partner, be sure to sign an NDA
  • content:
    • what is to be kept confidential
    • who can have access to the information
    • legal remedies
27
Q

What are trade secrets?

A
  • Trade Secret = any confidential business information which provides an enterprise a competitive advantage
  • to qualify as a trade secret:
    • information must be secret
    • it must have commercial value because it is secret
    • it must have been subject to reasonable steps by the rightful holder of the information to keep it secret