7 part two Flashcards
fairness
all ppl can participate in justice system & the processes should be open + impartial
- impartial processes: all court personnel remain impartial, no apprehended bias
- open processes: open to public h/w many disputes resolved in priv
- participation: know case, present their side of case, no unreasonable delays, use of interpreter
access
all ppl should be able to engage w the justice system & its processes on informed basis
- engagement: range of dispute resolution methods, physical access, techonological access, financial access, delays can impact access
- informed basis: education, access to info, legal services, adequate legal rep
equality
all ppl engaging w justice system & its processes should be treated in same way, unless this causes disdvantage
- same treatment: enforcing both parties to complete pre-trial procedures
- diff treatment: ensure self-rep is on same lvl as party who has legal rep, judge may offer extra direction
e.g. assistance to self-rep by judge/magistrate, interpreters, providing info in diff way, changes to court or tribunal processes, diff form of giving evidence
legal practitioners (role, necessary)
role: prepare & conduct a case on behalf of the parties
- their rep is often necessary for a civil trial b/c they are experts who are familiar w civil justice system
types of legal practitioners
barristers: self-employed
solicitors: work for a firm or partnership
why are legal practitioners needed? (experience, struggles)
legal reps have experience in:
- following court processes
- collecting evidence
- presenting cases
- maintaining proper decorum
self-rep parties may struggle w:
- presenting their case
- understanding legal jargon
- cross-examining witnesses
- remaining fully objective
a person w competent legal rep has a better chance of success
why is obtaining legal aid challenging?
- most grants of legal assistance are for criminal or family law
- VLA does not give advice on every type of case e.g. work injuries
- VLA is financially limited so civil disputes would need to be perceived to be successful
strengths of legal practitioners
- experts who help parties navigate civil justice system – assist + conduct opening & closing addresses, examine witnesses & defend against applications made by other party (equality)
- have objectivity in ability to make decisions – self-rep lack that objectivity & may be too ‘invested’ in the decision to see the weaknesses in their case (fairness)
- help avoid delays b/c trial processes may slow down to allow a self-rep to understand what is happening (access)
weaknesses of legal practitioners
- not all have same lvl of experience & skills which decreases equality as there is difference in quality of the legal services
- ppl who can’t afford legal rep may be left to rep themselves which decreases fairness as self-rep often don’t have the necessary skills, experience or objectivity to make the right decisions
- even if a self-rep can afford a lawyer, this could potentially be at great expense to them which decreases financial access
class actions
a type of proceeding where a group of people, who all have claims against the same party, join together in a proceeding
a class action can be commenced if:
- 7 or more people have claims against the person
- claims relate to the same or similar circumstances
- same issues need to be decided
how class actions work
- normally commenced by a single person who ‘represents’ the group (lead plaintiff)
- group members don’t participate in proceeding & proceeding is managed by the court – they can choose to opt in or opt out of the class action
- litigation funder may be used if group doesn’t have means to pay for legal action & they’d receive part of the payment once the case is won
litigation funder
3rd party who pays for some or all costs & expenses associated w/ initiating a claim in return for a share of the amount recovered
costs in class actions
- if class action fails, then lead plaintiff is responsible for costs of proceeding + any potential adverse costs order
- h/w normally law firm will act on a ‘no win, no fee’ basis or a litigation funder is involved
- if class action is successful, then group members share damages awarded w litigation funder or firm involved
types of class actions
- shareholder: shareholders of a company may claim being misrepresented about the state of the company’s affairs
- product liability: consumers who have purchased a good or service have all suffered the same loss or damage
- employees: group to make claims about underpayment or poor work conditions
- natural disaster: group members have suffered loss or damage due to a natural disaster
appropriateness of class actions
- if 7 or more have claim against defendant which arises out of same/similar circumstances (A)
- if plaintiff law firm or litigation funder is prepared to fund claim to avoid lead plaintiff having burden of costs (A)
- if someone is willing & able to be lead plaintiff (A)
- nature & size of claims (v small claims may result in outcome not worth the effort & cost)
- if 1 group member suffered significantly more than other group members (NA)
strengths of the use of class actions
- gm aren’t responsible for costs if unsuccessful – increase access for gm unable to afford initiating claim themselves
- efficient way of dealing w no. of claims b/c court doesn’t have to deal w multiple claims abt same issue, saving court time & resources – increase access by reducing delays
- use of litigation funders & plaintiff law firms who are prepared to act on ‘no win, no fee’ basis or receive a fee if successful – increases access
weaknesses of the use of the class actions
- large cost burden on lead plaintiff if class action fails & there’s no litigation funder or no ‘no win no fee’ agreement w plaintiff law firm (access)
- size of the class action is normally such that it takes up a significant amount of court resources and time
- litigation funders take a large % of total amount awarded to group members, reduces amount paid to group members & DOESNT reflect their actual loss (access)
Consumer Affairs Victoria (CAV)
regulates consumer law — dispute resolution body that provides info abt consumer law & free dispute resolution
purpose: help ensure Victorians are informed abt consumer laws & ensure that businesses comply w those laws
roles of CAV
- advises Vic Gov on consumer legislation
- provides info + guidance to educate ppl abt consumer laws
- enforces compliance w consumer laws
- in rare circumstances, provides consumers + traders or landlords + tenants w a dispute resolution process
purposes of CAV in resolving disputes
- help ppl decide how to resolve their dispute w/o any cost to them — allows ppl w smaller disputes to obtain dispute resolution service that isn’t expensive & time consuming
- help parties reach resolution that’s consistent w law — CAV has compliance focus to ensure any person who HASNT complied w law is aware of that & doesn’t breach it again
CAV only accepts complaints from consumers and tenants, NOT from businesses and landlords.
CAV’s jurisdiction
disputes bw purchasers & suppliers, or consumers & suppliers, abt the supply or possible supply of goods or services
- disputes abt product that is faulty, damaged, not fit for purpose or cannot be repaired
- disputes abt service completed w/o care & skill, took too long, caused damage or isn’t fit for purpose
- disputes abt buying cars, e.g. in relation to warranties, the price charged or the condition of the car
disputes bw a tenant & landlord
- disputes abt rental agreements, rent, signing or ending a lease, or rental applications
- disputes abt repairs
dispute resolution methods used by CAV
- primarily offers dispute resolution services over the phone
- in some cases, in-person conciliation
appropriateness of CAV
- if dispute w/in CAV’s jurisdiction (A)
- if consumer or tenant has tried to resolve the matter themselves (A)
- if complaint needs CAV’s involvement (A)
- if there’s been a breach of legislation or failure to comply w legal obligations by landlord or business (A)
- if consumer is vulnerable or disadvantaged (A)
- if issue is reasonably likely to be resolved (A)
Parties also need to consider whether there are other or better ways to resolve the dispute