7-7

Question 1

What is a dysfunctional norm in a team?

Answer 1

A behavior pattern that negatively affects team performance and dynamics.

Question 2

What might employees do in response to a dysfunctional team norm?

Answer 2

Continue to abide by the norm even if it reduces their paycheck.

Question 3

What is a potential strategy to address deeply ingrained dysfunctional norms?

Answer 3

Disband the group and replace it with people having more favorable norms.

Question 4

True or False: Introducing rewards that support a dysfunctional norm is an effective strategy.

Answer 4

False

Question 5

Fill in the blank: If previous solutions to dysfunctional norms do not work, it may be necessary to _______.

Answer 5

disband the group and replace it with people having more favorable norms.

Question 6

What is one outcome of dysfunctional team norms?

Answer 6

Reduced work performance.

Question 7

What might corporate leaders do regarding dysfunctional norms?

Answer 7

Tolerate the dysfunctional norm.