7 Flashcards
Design process has ? 4
- Needs
- Design
- Implement
- Evaluate
Mistakes to avoid in NEED 3
- Building wO a need.
- Trial and error innova
- Desingng for “Me”
Usability ?
Usefulness?
1.** how easy user interfaces r to use
2. whether the system can be used to achieve desired goals**
Needfinding
- is asking people to learn abt their goals n values to UNCOVER USER NEEDS
- resembles ethnographic methods
/tools for Needfimding
4
- Market research
- Interviewing prospective users
- Direct observation
- Hybrid approach
Triangulation //
collect data through diverse methods
- Qualitative Methods VS Quantitative Methods
- FOTW
- QualITY// how peop. think and feel (Interview, focus group
- Quantitative //Numerical data
- FLy On The Wall, u observe from a distance
- goal is observe m interactions nila without ur influence.2
Ethnography?
A qualitatIVE orientation that emphasizes the detailed observation(studying group of people, Sharing cultural traits)
EThnography : Guidelines for Observations 6
1 Cast aside ur BIAS
2. Note contradictions bet saying n doing
3. Listen to personal stories
4. Watch for work arounds
5. Distinguish Solutions vs. needs
6. Lok beyond the obvious
EThnography advantages3
- High demands
- Not well established as surveys experiments
- Hard to reproduce findings in other areas
- EThnography: Interview guidelines
1 Start in the MIDDle
2. use open ended ques
AVOID: How often, avoid yes or no ques
Participatory Design/CO_DESIGN //
- Personas?
approach that actively involves users,** equal collaboration between user and designer.**
- createpersonas who represents a trype of users(name, background)
Stages of Contextual Interview: 6
Stages of Contextual Interview: 6
- Introduction
- Kickoff
- Build Rapport
- Grand Tour
- Reflection
- Wrap-up
Stages of Contextual Interview: 6
Introduction
- Grand Tour
**- establish interview partmership
**- describe ur porpose
- their knowledge is important
2.** Explore details of their worl **both physical n mental.
2. 2ask them to act out scenario
Stages of Contextual Interview: 6
Kickoff
2. Build Rapport
- make introduce themselves
- -follow up query
2.1 - be patient, continue asking descriptive questions, tas reassure (Absolutely
Stages of Contextual Interview: 6
Wrap-up
- Thank them, final thoughts daw, keep recorder rolling