600-33 Social Services Assistance and Referrals

Question 1

Employees shall give an HPD Victims’ Referral Card to any person who might benefit from the information listed on the card. All of the following employees shall carry referral cards:

Answer 1

Classified employees

Crisis counselors

Police telecommunicators

Jailers

Police service officers

Any employee who regularly has one-on-one contact with the public

Question 2

Division commanders shall ensure their _____ and _____ have an adequate supply of referral cards that are readily available to employees.

Answer 2

division, storefronts

Question 3

The _______ of the Special Victims Division shall review and update the referral card annually and notify the department by Circular of any changes.

Answer 3

Family Violence Unit

Question 4

The Houston Police Department Mental Health Division Resource Information Guide

Answer 4

(“Green Card”) is available to employees through the department’s Mental Health Division.

Question 5

Employees shall refer victims of domestic violence to

Answer 5

the Family Violence Unit and not to the District Attorney’s Office or the Family Law Center. The Family Violence Unit has personnel who can provide short-term counseling and referrals to victims of domestic violence.