6. Listening Flashcards

1
Q

is a skill usually taken for granted especially since we normally consider ourselves to be good listeners already. Just like eloquence, listening is important achieving effective communication. Thus, it is crucial to develop this skill.

A

Listening

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2
Q

who said that we spend 45% of our time listening and that 90% of the information we gather are retained and received through our eyes and ears.

A

Ang (2009)

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3
Q

who said that the very main goal of listening is get what the speaker has to say about a subject; however, listening should not just be focused on the content. Listening must also be about structure, or organization of the topic?

A

Galero- Tejero

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4
Q

is needed for effective listening.

A

Good hearing

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5
Q

Good hearing is _____________ to good listening.

A

NOT synonymous

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6
Q

Models of Listening

A

Active Listening
Passive Listening

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7
Q

requires effort and concentration on the listener’s part. Listening to lectures, discussions, or conferences. This action demands your full attention and concentration so you can understand the message.

A

Active Listening

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8
Q

it is important to understand the message based on evidence or proof presented by the speaker/sender to prove their point.

A

Critical / persuasive listening

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9
Q

we “listen to derive information, facts, ideas and principles.”

A

discriminative / instructional listening

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10
Q

does not rely on focus or effort. This usually happens when you do something else while listening.

A

Passive Listening

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11
Q

This kind of listening is something that you do to relieve yourself from anxiety and tension.

A

Emphatic / therapeutic listening

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12
Q

we “listen for pleasure, entertainment or enjoyment.”

A

appreciative listening / emotional

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