6: Leading Global Organisations

Question 1

Sun Tzu 5 requirement of generals

Answer 1

Wise and strategic, trustworthiness or integrity, benevolence or love, courage or valour, strict or disciplined

Question 2

Strategic leadership

Answer 2

Focus- corporate mission, objectives, org culture.

Manage corporate mission

Question 3

Managerial leadership

Answer 3

Focus: operational control and accountability,

Manage: performance.

Question 4

Team leadership

Answer 4

Focus: team cohesion, direction, performance.

Manage: processes

Question 5

Ethical leadership

Answer 5

Focus: ethical behaviour and social responsibility

Manage: corporate values

Question 6

Contemporary approaches to cross cultural leadership

Answer 6

Universal approach- leader as a universal leader (charismatic, transformational)

Normative- leader as a global leader (global mindset, cultural intelligence)

Contingency- leader as a local/regional manager (globe)

Question 7

Hershey Blanchard situational leadership model

Answer 7

Relationship behaviour x task behaviour

Participating (share ideas)
Selling (explain decisions)
Delegating (turn over decisions)
Telling (give instructions)

Question 8

Leadership differences

Answer 8

Specific x diffuse (trompenaars)
Specific- direct, precise, blunt, definitive, principles and consistent moral stands independent of person being addressed. Transactional leadership.

Diffuse- indirect, aimless forms of relating, tactful, ambiguous, highly situational morality depending on person and context encountered. Servant leadership.

Question 9

Globe leadership characteristics

Answer 9

Team oriented
Humane
Self protective
Autonomous
Charismatic
Collaborative
Participative

Question 10

Third culture types

Answer 10

Fusion-share a certain amount of values. When values don’t emerge naturally though team interaction.

Assimilation- team fully shares all values, usually brought in by individuals in the team.

Melting pot-teams share all values as a result of team interaction, new values emerge. Used when cultural differences may create conflict.

Mosaic- mixture of pre existing values, ethnicities, languages, experiences. If mosaic is made out of tiles, each time represents one influence (values, geographic location, age). Combining all members tiles makes mosaic. Maintains individual satisfaction and improve company performance.