6️⃣ Flashcards
why motivate workers?
- productive
- absent less often
- less likely to leave job
maslow’s hierarchy
sessp
- self-actualisation
- esteem needs
- social needs
- safety/security needs
- physiological needs
physiological needs are?
food, rest, shelter
how to satisfy physiological needs?
wages high enough to meet weekly bills, rest breaks
safety/security needs are?
protection against danger, poverty, fair treatment
how to satisfy safety/security needs?
provide job security, health insurance/pension plans, safe working conditions
social needs are?
friendship, sense of belonging to a team
how to satisfy social needs?
teamwork, social events, supportive management/colleagues
esteem needs are?
having status and recognition
how to satisfy esteem needs?
promotions, performance bonuses, employee awards
self-actualisation needs are?
personal growth, achieving full potential, sense of accomplishment, siiii!!
how to satisfy self-actualisation needs?
being promoted, given more responsibility
HERZBERG’S THEORYYY
humans have 2 sets of needs:
“hygiene” (basic needs), and “motivators” (si)
hygiene needs include? (7)
- status
- security
- work conditions
- company rules/policies
- relationship with superiors/sub
- salary
motivator needs include? (5)
- achievement
- recognition
- personal growth
- promotion
- work itself
other financial motivators (6)
- wages
- performance related pay
- commission
- bonus
- profit sharing
- salary increments
other methods of motivation? (7)
- job rotation (swapping tssks)
- job satisfaction
- job enlargement (extra tasks)
- job enrichment (increase difficulty)
- team working
- opportunities for training
- opportunities for promotion
4 examples of employee rewards
company car, discounted products, healthcare, house
