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GCSE Business Studies > 5.1 Identifying and Understanding Customers > Flashcards

5.1 Identifying and Understanding Customers Flashcards

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GCSE Business Studies (27 decks)

1.1 The Purpose and Nature of Business

1.2 Business Ownership

1.3 Setting Business Aims and Objectives

1.4 Stakeholders

1.6 Business Planning

1.7 Expanding a Business

2.2 Ethical and Environmental Considerations

2.3 The Economy and Business

2.4 - Globalisation

2.5 Legislation

2.6 - The Competitive Markets

3.2 The Role of Procurement

3.4 - Good Customer Service

4.1 Organisational Structures

4.2 - Recruitment and Selection

4.3 - Motivating Employees

5.1 Identifying and Understanding Customers

5.2 - Segmentation

5.3 - Market Research

5.4 The Marketing Mix (Price)

5.5 The Marketing Mix (Place)

5.6 - The Marketing Mix (Promotion'

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