5 - Team Building

Question 1

Team coaching is a process that helps teams to develop the skills and
abilities they need to work together effectively and achieve their goals.

Answer 1

F

Question 2

According to Tuckman (1977), there is a single specific approach to team
building, but all of them share the common goal of helping teams to
become more effective.

Answer 2

F

Question 3

Team members need to be willing to participate in team-building activities
and to be open to learning and growing.

Answer 3

T

Question 4

4. Coaching involves a leader’s intentional effort and interaction with a team
   to help its members make appropriate use of their collective resources.

Answer 4

T

Question 5

Team building and team coaching are the same as they are both focused on
helping teams to develop the skills and behaviors, they need to be
successful.

Answer 5

F

Question 6

6. Team building activities are often designed to improve team morale and
   cohesion, while team coaching is more focused on helping teams to
   achieve specific results.

Answer 6

T

Question 7

All team needs to engage in team building, nor does even a poor team need
to devote constant attention to it.

Answer 7

F

Question 8

Team coaching typically begins with an assessment of the team’s current
state.

Answer 8

T

Question 9

The goal of the retreat would be to help the employees to work together
more effectively and to create a more positive and productive work
environment

Answer 9

T

Question 10

Low morale and low cohesiveness can be caused by a number of factors,
such as unrealistic expectations, lack of recognition, and poor
communication

Answer 10

T

Question 11

Effective teams are more likely to deliver products or services that meet
customer or client needs and expectations.

Answer 11

T

Question 12

A well-coordinated team is not able to provide better customer service and
build stronger relationships with stakeholders, resulting in higher
satisfaction

Answer 12

F

Question 13

Teams that function effectively tend to make better decisions.

Answer 13

T

Question 14

Effective teams are efficient in utilizing resources, time, and effort.

Answer 14

T

Question 15

Effective teams can create a positive and engaging work environment that
reduces absenteeism

Answer 15

T

Question 16

It is conflict can arise for a variety of reasons, such as personality clashes,
different work styles, and competition for resources. It can manifest itself
in several ways, such as passive-aggressive behavior, gossiping, and
sabotage.

Answer 16

Interpersonal conflict

Question 17

______ can help to resolve conflict by providing a safe and neutral space
for team members to communicate with each other and to work through
their differences.

Answer 17

Team building activities

Question 18

It is the degree to which team members feel connected to each other and
to the team as a whole.

Answer 18

Team cohesiveness

Question 19

It is the level of enthusiasm and commitment that team members have for
their work and for each other

Answer 19

Team morale

Question 20

This can be caused by a number of factors, such as unclear job
descriptions, lack communication, and frequent changes to roles and
responsibilities.

Answer 20

confusion, conflict, and decreased productivity

Question 21

It can disrupt the team’s dynamics and make it difficult for the team to
function effectively.

Answer 21

Large influx of new members

Question 22

When team members ______about the team’s purpose and tasks, it can
lead to confusion, conflict, and decreased productivity.

Answer 22

Disagree

Question 23

A___________ can be caused by a number of factors, such as high stress
levels, lack of trust, and poor communication.

Answer 23

Negative team climate

Question 24

. ________ are groups of individuals who have developed a high level of
competence, cohesion, and effectiveness in working together to achieve
their goals.

Answer 24

Mature teams

Question 25

2. Effective _________is a cornerstone of mature teams. They have
   mastered the art of conveying ideas, information, and feedback clearly
   and efficiently.

Answer 25

Communication

Question 26

Mature teams embrace _________ as a central element of their success.
They recognize that working together is more powerful than working in
isolation.

Answer 26

Collaborations

Question 27

4. _________ is a critical aspect of team performance, and it ensures that
   individuals can rely on each other to fulfill their roles and obligations.

Answer 27

Accountability

Question 28

5. _______ and disagreements are a natural part of any team’s journey.

Answer 28

Conflicts

Question 29

______ creates a positive and supportive team culture.

Answer 29

Trusts

Question 30

7. Mature teams are committed to ongoing_______. They regularly assess
   their performance, seek feedback from team members and stakeholders

Answer 30

Improvement

Question 31

8. At the core of it all, mature teams consistently achieve high levels of
   _______.

Answer 31

Performance

Question 32

9. Effective _______ are groups of individuals who collaborate in a
   coordinated and purposeful manner to achieve shared goals

Answer 32

Teams

Question 33

10. Effective teams often have strong ________that offers guidance, support,
    and a unifying vision.

Answer 33

Leadership

Question 34

11. Teams that communicate and collaborate well tend to have faster ______.

Answer 34

Response times

Question 35

12. Effective teams are fertile grounds for ________

Answer 35

Innovation

Question 36

In this team life cycle stage, Members share personal information, start to
get to know and accept one another, and begin turning their attention
toward the group’s tasks.

Answer 36

Norming

Question 37

At least 4 Specific Team-Building Issues

Answer 37

4 Skills Useful in Team Building
• Consultation skills
• Interpersonal skills
• Research skills
• Presentational skills

Question 38

Outcomes of Effective Teams in terms of Performance /
Productivity Improvements

Answer 38

Outcomes of Effective Teams in terms of Performance /
Productivity Improvements
• Product Quality
• Response Time
• Degree of Innovation
• Customer / Client Satisfaction
• Decision Quality
• Efficiency

Question 39

5 Characteristics of Mature Teams

Answer 39

5 Characteristics of Mature Teams
1. Competence
2. Communication
3. Collaboration
4. Accountability
5. Adaptability

Question 40

2 organizational contexts for teams

Answer 40

Organizational Context for Teams
• Classical Context
• Matrix Organization

Question 41

5 stages in the life cycle of a Team

Answer 41

5 Stages in the Life Cycle of a Team
1. Forming
2. Storming
3. Norming
4. Performing
5. Adjourning

Question 42

• 5 Ingredients of Effective Teams

Answer 42

Ingredients of Effective Teams
• Supportive Environment
• Skill and Role Clarity
• Subordinate Goals
• Team Reward
• Empowered Teams