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FINALS ENGMAN > 4 - Motivation > Flashcards

4 - Motivation Flashcards

1
Q

The act of giving employees reasons or incentives to work to achieve
organizational objectives.

A

Motivating

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2
Q

The process of activating behavior, sustaining it, and directing it toward
a particular goal.

A

Motivation

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3
Q

A hormone and neurotransmitter that drives motivation.

A

Dopamine

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4
Q

He developed a hierarchy of needs to explain human motivation

A

Abraham Maslow

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5
Q

Needs including freedom from harm and financial security

A

Safety needs

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6
Q

Need for a positive self-image and self-respect and the need to be
respected by others

A

Esteem need

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7
Q

The highest level of need involving realizing our full potential as human
being.

A

Self-actualization needs

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8
Q

Concerned with the human survival and biological need of a human
being.

A

Physiology needs

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9
Q

Sets of mutually exclusive factors in the workplace that either cause job
satisfaction or dissatisfaction.

A

Herzberg’s Two factor theory

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10
Q

The intensity of a tendency to perform in a particular manner is
dependent on the intensity of an expectation that the performance will be
followed by a definite outcome and on the appeal of the outcome to the
individual.

A

Expectancy theory

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11
Q

Reward that is tangible and externally driven by factors including
compensation and punishment.

A

Extrinsic rewards

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12
Q

Practice of moving employees from one job to another on a regular basis.

A

Job rotation

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13
Q

Self-administered and come from within the individual

A

Intrinsic rewards

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14
Q

Process of making jobs more interesting, challenging, and rewarding for
employees.

A

Job enrichment

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15
Q

Honest and accurate descriptions of the job, its duties, and the work
environment.

A

Realistic job previews

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16
Q

Level of no satisfaction and no dissatisfaction

A

Level zero /point zero

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17
Q

Material and psychological benefits to employees for performing tasks
in the workplace.

A

Rewards

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18
Q

An arrangement which allows employees to determine their own arrival
and departure times within specified limits.

A

Flextime

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19
Q

Provide the individuals with a way of knowing how far they have gone
in achieving objectives.

A

Feedback

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20
Q

Defined as specifying the tasks that constitute a job for an individual or
a group.

A

Job design

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21
Q
  1. It is necessary to improve job satisfaction.
A

Motivation factors

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22
Q
  1. Factors which decrease job dissatisfactions.
A

Hygiene factors

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23
Q
  1. The significance associated by an individual about the expected outcome.
A

Valence

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24
Q
  1. The faith that if you perform well, then a valid outcome will be there.
A

Instrumentality

25
Q
  1. The faith that better efforts will result in better performance.
A

Expectancy

26
Q
  1. States that goal setting is essentially linked to task performance.
A

Interpersonal relations

27
Q
  1. Provides the individuals with a way of knowing how far they have gone
    in achieving objectives.
A

Feedback aspects

28
Q
  1. When an individual is provided with direction, performance is facilitated.
A

Work behavior

29
Q
  1. Goals must be challenging, attainable, specific and measurable, time-
    limited, and relevant.
A

Goal content

30
Q
  1. When individuals or groups are committed to the goals, there is a chance
    that they will be able to achieve them
A

Goal commitment

31
Q

an example of intrinsic rewards?

A

a. Self-actualization
c. Sense of accomplishment
d. Self esteem

32
Q

Which of the following is an example of extrinsic rewards?

A

a. Praise

33
Q

a satisfier?

A

a. Growth
b. Achievement
Responsibility

34
Q

Which of the following is a dissatisfier?

A

c. Personal life

35
Q

type of benefit for employees?

A

Health insurance
c. Pension plan
d. 13th month pay

36
Q

He defined the three stages in motivating

A

Matlin

37
Q

According to him, “Nothing great was ever accomplished without
enthusiasm.”

A

Ralph Waldo Emerson

38
Q

Goals must be stated in quantitative terms whenever possible.

A

Measurable

39
Q

There must be a time-limit set for goals to be accomplished.

A

Time limited

40
Q

Involves the physical surroundings of the job.

A

Working conditions

41
Q

He drew the goal setting model.

A

Edwin A. Locke

42
Q

A group of employees usually doing related work and meet at regularly to
discuss problems and solutions.

A

Quality control circle

43
Q

Practice of reducing the amount of time that an employee spends
performing a tedious job.

A

Limited exposure

44
Q

Process of combining two or more specialized
tasks into a single job

A

Job enlargement

45
Q

Groups of employees who are responsible for
planning, organizing, and executing their own
work.

A

Self-managed teams

46
Q

Can help employees to balance their work and
family obligations.

A

Family support services

47
Q

Can be used for a variety of purposes, such as
travel, study, or volunteering.

A

Sabbaticals

48
Q

Selecting individuals who have the skills and
abilities to perform a particular job.

A

Fitting people to job

49
Q

Employees could learn new skills and
experience different aspects of the company.

A

Job rotation

50
Q

Psychological benefits, such as a sense of
accomplishment, pride, and satisfaction.

A

Intrinsic rewards

51
Q

Stages of Motivation

A

• Activating • Sustaining • Directing

52
Q

Factors Contributing to Motivation

A

Willingness to do a job
• Self-confidence in carrying out a task •
Need satisfaction

53
Q

7-11.Importance of Motivation

A

• Increased Efficiency and Output
• Productive Use of Resources
• Achievement of Goals
• Development of Friendly Relationships
• Stability in Workforce

54
Q

Basic Needs According to Abraham Maslow

A

Physiological Needs •
Safety needs •
Social Needs •
Esteem Needs
Self-Actualization Needs

55
Q

Characteristics of Goal

A

Challenging
• Attainable •
Specific and Measurable •
Time Limited •
Relevant

56
Q

Other Motivation Techniques

A

Flexible work schedules •
Family support services •
Sabbatical

57
Q

Theories of Motivation

A

Maslow’s Need Hierarchy Theory •
Herzberg’s Two-Factor Theory •
Expectancy Theory •
Goal Setting Theory

58
Q

Main Techniques of Motivation

A

Motivation through job design •
Motivation through rewards •
Motivation through employee participation

59
Q

Activities where employees can participate

A

Setting goals •
Making decisions •
Solving problems •
Designing and implementing organizational changes

FINALS ENGMAN (9 decks)

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