5 Ps Of Marketing Flashcards

1
Q

5 Ps of Marketing:

A

Product, Place, Price, Promotions, Policy

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2
Q

Product:

1. Includes ________, ________, or ________ that support or facilitate behavior change

A

Interventions, objects, services

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3
Q

Product:

2. May also refer to the _____________________________ that a social marketing program offers

A

Desired behavior or benefits

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4
Q

Product:
3.
4.

A
  1. Anything that can be offered to a market to satisfy a want or need.
  2. Can be tangible or intangible
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5
Q

PRODUCT ELEMENTS:

A
  • Benefit the target audience, anything the target audience wants in exchange for performing a behavior
  • Any goods/service to promote target audience
  • Any additional product elements included to assist the target audience in performing the behavior.
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6
Q

Name, term, sign, or design (or combination of these) that identifies the maker or seller of a product.

A

Brand

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7
Q

PRICE:
1. Invites _____________________ that use ________ and ___________ (monetary or non monetary) to minimize the __________ the audience members face in making the desired behavior change. (Examples)

A

Interventions; incentives; disincentives; barriers;

Financial, emotional, psychological, or time costs

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8
Q

Price:

Can be monetary or non monetary….

A
  • Costs incurred by a social marketing program
  • In line with barriers the target audience associates with adopting the desired behavior (time, effort, psychological risks, physical discomfort)
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9
Q

Includes interventions objects or services that support or facilitate behavior change

A

PRODUCT

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10
Q

Invites planning interventions that use incentives and disincentives to minimize the barriers the audience members face in making the desired behavior change.

A

PRICE

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11
Q

Invites consideration of where and when the target audience will perform the desired behavior or access program products/services so that it is convenient and pleasant to do so. (e.g. Immunizations in a neighborhood clinic)

A

PLACE

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12
Q

Place strategy:

A
  • Physical location
  • Phone
  • Mail
  • Fax
  • Where people hang out
  • Vending machines
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13
Q

Things to take not of for PLACE:

  • overcoming ________ associated with place
  • be more _______________ than ______________
  • Make _____________________ more difficult or unpleasant
  • Be where your target audience __________ or __________
  • Work with __________________
A

Psychological barriers; accessible than the competition; access to competition; shops or hangs out; existing distribution channels

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14
Q

Includes the communication messages, messengers, materials, channels, and activities that will effectively reach your target audience to promote the benefits of the behavior change

A

PROMOTIONS

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15
Q

Promos:
Includes the ______________, _____________, __________, _________, and __________ that will effectively reach your target audience to ____________ of the behavior change

A

Communication messages, messengers, materials, channels, and activities; promote the benefits.

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16
Q

Mediums of promotion

A

Ads, PR, print materials, small-group or one on one activities (mentoring, counseling, workshops, demonstrations, presentations), other media

17
Q

Must be persuasive

A

Promotions

18
Q

Message strategy (3 questions)

A
  1. What do you want your target audience to do?
  2. What do you want them to know?
  3. What do you want them to believe?
19
Q

Messenger Strategy

A

Sponsors, Partners, Spokespersons, Endorsements, Midstream audiences, Mascot

20
Q

Simple and clear that focuses on audience benefits. If fear is used must be directly followed by solutions (credible sources are a must!) Use vivid, concrete, and personal messages that are easy to remember. Try for a big idea and have fun! Questions > nags, make norms visible and tell stories of real people.

A

Creative strategy

21
Q

Leads to consideration of stimulating changes in policy and rules as a component of a social marketing plan.

A

POLICY

22
Q

Changes in these arenas should support voluntary behavior change and must not be coercive or punish bad behavior.
-it in itself is not social marketing

A

POLICY