5. Payment for Dental Care Flashcards

1
Q

Advent of Health Insurance
u Pre-World War II
u Patient Provider
u ____

u Post-World War II
uAdvent of \_\_\_\_ Party
uPremium for protection against potential loss
uUnion-employer negotiations 
u \_\_\_\_ benefit (Taft-Hartley Act)
• Pre WWII
	○ Relationship bt patient and provider > FFS
	○ Relatively modest fees
	○ Not everyone could get to dentist; if couldn't afford > robin hood effect > the healthcare provider was a \_\_\_\_ based on the dentist's perception
• Post WWII
	○ Third parties > insurance that was similar to protect house, car, etc.
		§ Premium against \_\_\_\_
	○ Came about > health benefits are offset of \_\_\_\_
		§ Started bc of wage and salary freezes > then THA allowed to pay with tax-free dollars
A

FFS
third
tax-free

social worker
loss
salary

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2
Q
Insurance Principles
u Definable risk
- yes
u Catastrophic
- no
u Infrequent
- no
u Unwanted nature
- yes
u Outside person’s control 
- no
u Without “moral hazard
- no

insurable because utilization how can we have dental insurance?
○ Utilization is always less than 100%
○ Perceived need for care vs. the normative which is determined by the ____

A

100
catastrophic
professional

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3
Q

Control of Demand by Third Parties

  • ____
  • Deductibles
  • ____ only coverage
  • Limit range of services
  • ____ periods
  • Pre-authorization
  • Annual ____ caps• Deductible
    ○ Pay certain amount before insurance kicks in
    ○ Makes you ____ about expenses and visits, etc.
    • Co-payments
    ○ 10-20% range
    § In PPO’s can be smaller
    ○ Makes people ____ if they need to go
    • Waiting periods
    ○ Wait 6 mo before you can have certain procedures
    ○ ____ is an example
    • Pre-auth
    ○ Dentist has to submit treatment plan to insurance company
    • Annual expenditure caps
    ○ $____/year is common for dentistry
    ○ Not a problem for normal recall - but for RC and crowns > will be way over the cap
A

co-payments
group
waiting
expenditure

think
think
crown and bridge
1500

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4
Q

• FFS
○ Receive care and ____ for that care
○ Or submit to insurance
• IPA
○ Independent practice association
○ Clusters of dentists that agree to provide service, under the umbrella of ____
§ PPO - orgs that take money from ____ and provide benefits to employees of the org
• POS
○ Won’t talk about
○ More on medical side (point of service)
○ If you have a plan that allows to go straight to ____; some plans allow, but most plans you have to go see your PP
• Par v nonpar
○ Participating v non-participating dentists
• UCR
• Fee percentiles
• Managed care
• Table of allowances
• Capitation

A

pay
PPO
employers
specialist

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5
Q

Types of Third Party Reimbursement

u Fee-for-Service
uTable of \_\_\_\_ (\_\_\_\_ ok) 
u\_\_\_\_ Schedule
u\_\_\_\_ fees
u \_\_\_\_

u Capitation
u Value-based

	• Table of allowances
		○ Insurance establishes a fee schedule that syas we'll pay this much, and if your fee is higher than feel free to collect from \_\_\_\_
	• Fee schedule
		○ No \_\_\_\_ billing
	• Discounted fees
		○ Not popular
		○ But applies to \_\_\_\_ where a dentist may agree to disocunt fees to get more patients into a practice
	• Value-based
		○ Beginning to make an impact in \_\_\_\_
A
allowances
balance billing
fee
discounted
UCR

patient
balance
PPO
medicine

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6
Q

UCR Fees

uUsual - dentist’s ____ fee for procedure
uCustomary- plan determined ____ fee
uReasonable – fee modified for ____

• Plan - that the employer and insurance company agreed to
• Special conditions
	○ Disability, etc.
	○ Can negotiate with the company for a higher fee to cover the additional time needed to deal with patient
A

normal
maximum
special conditions

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7
Q
  1. Patient goes to dentist and ____ for care
    1. Employer pays employee a salary but also pays a premium benefit (that goes to insurance); dentist sends claim to insurance company, and the ____ pays the dentist
      2A. Dentist accepts the assignment; bills the insurance company for the patient; also where dentist does not accept assignment from insurance company; will provide care, and patient will pay, and the patient will do the ____ and submit the claim to the insurance company, and receive ____ back from the insurance company
A

pays
insurance company
paperwork
money

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8
Q

• Fee at the 80th percetile: $68
○ 80% of dentit charge 68 or less
• 90th percentile: $72
○ Plan pays at 90th percentile > you ge tpaid ____ even if fee is 80/90
• What if fee is $40, and then in program that participates at 90th percentile > you get paid $____
○ If below the upper spot > you get your fee, those that won’t be happy are those above that percentile
• People above the ____

A

72
40
90th

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9
Q

Dental reimbursement - plan types

u Not-for-Profit
u Dental service
____ (Delta, BC/BS)
u 1954 – ____ Union & Seattle Dental Society
u Adapt private practice to ____ purchasing
u 42 M now covered

u For Profit
\_\_\_\_ insurance
Indemnity plans 
\_\_\_\_ not used
Fee profiles by \_\_\_\_
Add-on to medical
* Add on to medical > exchanges with the \_\_\_\_
* Only have one insurance company > \_\_\_\_
A
corporations
longshoremen
group
commercial
UCR
region
ACA
for-profits
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10
Q

Reimbursement under Delta Plans

Participating dentists
u Sign \_\_\_\_
u \_\_\_\_ payment
u Usually \_\_\_\_ Percentile
u \_\_\_\_ common
u Fee audits
u QA of patient sample

NonParticipating
u____ percentile
u ____ billing ok

• Delta non-profit
	○ Participating dentists > a large portion belong to deltas
	○ Fee audits - to make sure that you're offering a dentists lowest price to someone; doesn't change non-Delta patients lower
• Non-participating
	○ Don't signt hese contracts; but can still take patients that are Delta
	○ 50th percentiel - only 50% will be happy
	○ Balance billing is ok - you try to collect the difference from the patient; you cnanot do this if you're a participating dentist
A
contracts
UCR
80th-90th
copayments
50th
balance
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11
Q

Managed Care

  • components:
    • ____ health services package
    • ____ providers
    • ____ to use providers
    • examples: ____, PPOs
  • cost control
  • ____ less affected than medicine• Selected providers - do not have ____; but in many plans, so many participate that it’s likely yours is in the plan
A
comprehensive
selected
incentives
HMOs
denistry
POS
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12
Q

Health Maintenance Organizations (HMOs)

u Alternative to \_\_\_\_
u \_\_\_\_ (fixed payment per enrollee) 
u Enrolled population
u \_\_\_\_ care
u Goal: cost control
u Promoted by \_\_\_\_ government
• Instead of paying for a service, pay \_\_\_\_ a capitation fee
	○ Insurance company would agree for x amount of money from the employer to provide a certain array of benefits
	○ The physicians responsible for the enroll population - paid a fixed fee
• Low cost services > keep them healthy > won't have big costs overtime, but you'll be getting \_\_\_\_ reimbursements over time
• Fixed amount up front > there will be \_\_\_\_ control
A
FFS
capitation
prevention/ambulatory
federal
perspectively
consistent
cost
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13
Q

Dentistry in HMOs

u Offered by relatively few \_\_\_\_
u Financed by:
u \_\_\_\_ capitation Fee 
u \_\_\_\_ capitation fee 
u \_\_\_\_

u Models:
u Staff, ____, IPA, capitated network
u Separate DHMOs

• Primary - pays for the \_\_\_\_
• FFS, even though the health planw as capitated by the mployer
• \_\_\_\_ model - most common
	○ Clinic with x number of employees - the patients have to go to get service, and the service is part of the HMO
• Group practice - combined > \_\_\_\_ (independent practice association, which collects the fee from the service company)
A
primary
additional
FFS
group
health plan
staff
IPA
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14
Q
Fee-for-service
u \_\_\_\_
u Pay as \_\_\_\_ provided
u Risk – \_\_\_\_ 
u Bias – \_\_\_\_
u 75 M in dental PPOs
Capitation
u \_\_\_\_: Staff, Group, Independent Practice Associations, Capitated Networks
u \_\_\_\_ monthly fee
u Risk – \_\_\_\_
u Bias – \_\_\_\_
u 23 M in dental HMOs
• FFS
	○ FFS preferred in PPO
		§ Dentists discount fees and agree to provide services for those fees to patients who are covered by that plan
	○ Risk: with the third party
		§ The third party has been paid; they're paying you on a service basis > but they don't know how many services you provide
			□ They spend a lot more potentially if dentists treat too much
• Capitation
	○ Fixed monthly fee
		§ Capitated networks - can also be solo's under this network
	○ Risk is now on the dentist
		§ Responsible for the care, but will only get a certain amount per month
	○ Undertreatment
	○ Need to have a capitation fee that will support the program
		§ May need help from the outside
A

PPO
service
third party
overtreatment

HMOs
fixed
dentist
undertreatment

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15
Q

Direct Reimbursement

u \_\_\_\_ promotes strongly
u Dentist and patient decide \_\_\_\_
u Patient pays dentist
u Patient submits claim to \_\_\_\_
u Employer reimburses patient per agreement 
u DR not embraced by \_\_\_\_
A

ADA
treatment
employer
employers

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16
Q

Public financing

u 1798 – merchant seamen, military, American Indians, Federal prisoners
u 1935 – SSA – grants-in-aid to states
u 1965 SSA Amendments
uTitle XVIII ____ (federal)
uTitle XIX ____ (federal-state) • 1997 Amendment:
– Title XXI ____
u 2010 ____ (Dental in 2014)

• Merchant seaman are no longer covered
	○ They were covered bc they traveled all over the world; and infectious diseases were more rampant back in the 1800s > didn't want any outbreaks
• SSA
	○ Grants-in-aid to states
		§ Some states spent on healthcare
• Federal pays 50-80% of medicaid (depending on the per capita income is per state - the lower the income, the more they pay)
A

medicare
medicaid
SCHIP
affordable care act

17
Q

Medicaid

u \_\_\_\_ cost share
u Health care needs of indigent
u EPSDT (1968 amendments)
u Dental <  \_\_\_\_% of expenditures
u 20% of US  \_\_\_\_ eligible (21 M) 
u Receive dental care
u2000 – 29% (~ 4M children) u2012 –  \_\_\_\_% (~ 10M children)*
A

federal-state
1
children
48

18
Q

State Children’s Health Insurance Program (S-CHIP)

u Title XXI of Social Security Act
u Children of families w/ income too ____ for Medicaid, but too low to afford ____
u Dental originally optional but included in most ____
u SCHIP reauthorization in FY 2009 included coverage of preventive, restorative and emergency services for oral health.

• Too high for medicaid, but too low for health insurance
A

high
health insurance
states

19
Q

(Patient Protection and) Affordable Care Act of 2010 – Dental related provisions (PEW)

u \_\_\_\_ Medicaid coverage
u Extended CHIP thru 2015
u \_\_\_\_ dental under exchanges (2014)*
u Expand \_\_\_\_ to tribal lands
u Demo prgm for new types of providers
u Increase CDC \_\_\_\_ to states
u Sealant prgms and fluoridation education
u Funds for CHC, residency trng, school health ctrs and OH monitoring
• Expanded Medicaid coverage has made the difference to access to care
• \_\_\_\_ have continued to see money from the government, but the other aspects have not been fulfilled
	○ We've been having authorization, but \_\_\_\_ has not been appropriating
A

expanded
pediatric
DHAT
grants

FQHC
congress

20
Q

Accountable Care Organizations (ACOs)

u Authorized by ____
u ____ of physicians and/or hospitals
u ____ payment models
u Aim: improve patient health and reduce health care costs
u Commercial, Medicare, Medicaid
u About 10% of the U.S. population covered by ACOs (Health Affairs, 2018)

A

ACA
groups
innovative

21
Q

Medical

Managed care models
uIndemnity (FFS): < 10% of commercial enrollees
uHealth maintenance organizations (HMOs) rise and fall (20%)
u____ dominate (60%)
uBut … Expenditures continue to ____! (~18% GDP)
uACA > delivery system change (coordinated care & health outcomes > ____ > ACO
uSet patient pool plus financial incentives for improving patient ____

A

PPO
rise
value-based payment
health

22
Q

Eliminating waste in US healthcare

• By 2020 - 20% of GDP
	○ If limit all wedges, in theory, growth of national health care expenditures the same as GDP - save the growth of GDP and money
	○ Categories
		§\_\_\_\_
		§ \_\_\_\_ failures
			□ MRI
		§ \_\_\_\_
		§ Failure of \_\_\_\_
			□ Have a patient - diabetic crisis - the hospital stabilizes the patient > the patient is discharged within a week, and then they're back in the hospital in a few months
			□ Not addressing factors in their living situations
		§ Failures of \_\_\_\_
• Infection rates have plummeted because of implementation of simple checklists
A
fraud/abuse
pricing
overtreatment
care coordination
care delivery
23
Q

Dental

Managed care models
uIndemnity (FFS): 23% - 6% (2005-14) of commercial enrollees
uDental ____: not popular, little growth
u____
dominate (56%- 82%)
uLimited growth of dental within ____ so far
uFew current studies on perceptions, cost & quality
u____ will be key and facilitate shift to group practice/DSOs

• A lot of the studies for EB-principles are weak
A

HMOs
PPO
ACOs
IT

24
Q
  • Direct reimbursement has never been more than ____%
    • Discount ____ is similar
    • Indemnity have shrunk
    • ____ have grown
A

1
dental
PPOs

25
Q

Fate of Standalone Dental

West Monroe survey of 125 dental & health plan Executives (2018)

u Now: 99% of commercial dental insur is ____
u Future: Integration of med and de insur is inevitable
(96%)
u 98% of medical payers are or will ____ dental & medical

u Primary drivers of change
u Better ____ integration (62%) u Shift to ____ system (39%) u ____(23%)
u Dental payers planning for future
u Strategic ____, diversify/merge, strong differentiation

• VBP - value based payment systems
• IT is the largest driver of change
• \_\_\_\_
	○ Take on other functions, or merge with other groups
• Strong differentiation
	○ Something you're known for - you pay claims very \_\_\_\_, etc.
A
standalone
bundle
IT
VBP
profit/savings
alliances
diversify
quickly
26
Q

Calls for reform of health care
reimbursement in U.S.

u High expenditures / poor relative health outcomes
u 2012: National Commission on Physician Payment
Reform
uMain culprit: ____ reimbursement
uMore ____, higher cost, low coordination

u CMS framework
uMove FFS > modified FFS: reward____ and
efficiency (P4P) >
uGoal: ____-based payments for sustained health maintenance (____)

• Spending too much money and no results
• More per capita (2-3x)
• CMS - center for medicaid and medicare services
	○ Move from FFS to a modified
		§ Still a service fee, but part of old fee may be related to \_\_\_\_ > pay for performance
		§ Reimbursing for treamtent condition vs procedures related to a position
A
FFS
services
quality
population
P4P or VBP

quality

27
Q

Value-based Payment System

uReimburse for treatment of a disease ____ vs procedure(s)
uUtilize ____ for subgroups of patients with same diagnosis

A

condition

teams

28
Q

Quality & Performance

u Is Pay 4 Performance new to dentistry?
u Pre & Post treatment reviews > denial of
payment or denied plan participation
u Prepaid health care focus should be on the ____ and the ____
u ____ of population examined
u ____ oral care needs met
u Patient ____
u Efficiency, effectiveness and appropriateness
u Combined evaluation of above > ____ of a plan

• Not \_\_\_\_ to dentistry
A
individual
population
percent
basic
satisfaction
value
new
29
Q

Barriers to Quality Assessment in Dentistry (Bader, 2009)

u No ____ measures for treatment selection or outcomes. Why?
u ____ development of dental profession
u ____ methods in education and licensure
u Absence of evidence re: treatment selection or outcome
u Lack of ____

• No standardized - related to how dentistry developed historically - largely based on the \_\_\_\_
	○ Dental societies were set up to tackle this - but not effective
• Not looking at eligible individuals in west Philly and tracking if improving their health
• Lack of diagnostic codes
	○ Proxy: treatment needs
	○ Don't diagnose caries based on the amount of caries; only says what's needed; nothing standardized in the chart, no diagnostic codes
A
standardized
historical
evaluation
diagnostic codes
individual
30
Q

Important Recent developments
u Diagnostic ____
u Dental ____ changes
u Dental practice ____

A

codes
workforce
evolution

31
Q

Diagnostic Codes

u Important for measuring ____ outcomes
u Help focus on patients’ ____ vs clinician’s skill
u Lacking in dentistry until very recently
u SNODENT released (finally!)
u Better ____ communication
u Data ____ for oral health outcomes assessment
u Improved support for ____practice
u ____ culture well received in one large medical-dental system

• SNODENT - systematic nomenclature of dentistry
A
appropriateness/tx
health
interprofessional
retrieval
evidence-based
diagnostic-centric
32
Q

Dental Workforce

u ____ accepted
u EFDA (reversible procedures) – mixed prof
support
u Dental therapists – strong ____
u Evidence-base supports competence
u Auxiliaries well accepted in ____ (PAs, NPs)
u Liaisons between medical and dental practices > better care coordination, potential to reduce costs and improved outcomes (IOM 2015, Guyton et al 2018)
u Future
u Integrate medical and dental ____ (Nash 2012)
u ____ in dentistry (Harris 1972)

• Ensure patient gets to see the dentist via a physician
• Ladder
	○ Community health work, hygienest, EFDA, therapist to dentist
	○ People who go up the ladder are fully capable, but also fully acceptable to exit along at any point route
	○ Trying to contorl classes associated with educational system
A
DA and RDH
resistance
medicine
education
career ladder
33
Q

Dental Practice

u Major reform needed to: (Vujicic 2018)
u address the lack of ____
u improve measurement of ____
u reform reimbursement to reflect what is done for vs. to ____
u explore models to deliver OH at lowest cost

u Solo practice slowly giving way to ____ groups
u ____ a problem for new graduates
u ~8% of dentists practice in ____
u Pressure on commercial carriers to reduce ____
u Value for expenditures critical
u ____ practices better positioned

* Dentistry at crossroads and needs major reform in order to deal with a ccess
* OH = oral health
* Larger groups - driven by debt
A
coverage
oral health
patients
larger
debt
DSOs
premiums
larger
34
Q

Percentage of total dental receipts accounted for by establishment size (number of paid employees), 1992 and 2007.

• Growth from 92 to 2007 > largest colelctions has been in \_\_\_\_ practices with 10+ employees
A

large

35
Q

Models of Success

  • Tribal programs
  • ____
  • ____
• Apple Tree Dental (MN)
• \_\_\_\_ teams &amp; community
collaborations
• OH maintenance in LT care pop
• \_\_\_\_ &amp; EHRs
  • Sarrell (AL) – good oral health care at lower cost
  • Financially stable despite low ____
  • Revenue/patient down but new ____ up• Tribal programs
    ○ Dental therapists
    ○ VBP can start here
    • Sarrell
    ○ Maintained financial stability in regards to low medicaid rates
    ○ Increasing access to maintain a viable model
A
DHAT
VBP
diagnostic codes
medicaid
visits
36
Q

Looking Ahead

• Rapid changes continue in medical
• Gradual in dentistry
• solo > group > \_\_\_\_
• FFS > \_\_\_\_ > \_\_\_\_ payment
• More salaried providers?
• Diagnostic codes?
• Dental schools as models?
• working with all types of \_\_\_\_
• focus on \_\_\_\_ health outcomes
\_\_\_\_ training
• Need \_\_\_\_ changes
• office interventions limited
• outreach: community health workers
• Leadership
• Don't know how fast transition into group will go
	○ Integration with specialists and medical care?
• Bundled payment
	○ Not done in \_\_\_\_
	○ One situation where med does do it > medicare will reimburse for knee replacement surgery
	○ Rehab - they should be fully active within 90 days - can be the health outcome standard
	○ If had bundled payment > depends on patient being in ambulatory in 90 days > you'd want them to go to the best one there is so they achieve health outcome in \_\_\_\_ days
• Dental schools
	○ No exposure to preschool kids > can we have experience with DA's?
• Office interventions can only go so far; need behavioral change and need work in the \_\_\_\_
A
integration
capitation
bundled
DAs
patient
interprofessional
behavioral
medicine
90
community
37
Q

Evolution of Dental Payment Delivery

• Solo through groups, networks and outreach
	○ \_\_\_\_ with medicine is the holy grail
• \_\_\_\_ is the goal
	○ We're at FFS surgical and prevention now; but soon we'll see \_\_\_\_ that pay for outcomes
• \_\_\_\_; dental nearby medical
• Dental ACOs
	○ Share \_\_\_\_, but have separate \_\_\_\_ from medicine
	○ Handling the business side of practice, and delivery is separate
• Health ACOs
	○ Dental and medicine combined
	○ Full integration
	○ Striving for this to get \_\_\_\_ under control
A
integration
VBP
carveouts
co-location
finance
delivery systems
cost